Hotels near Toko Bu Serti in Malang

Stay 1 night with 2 room booked. Location is strategic,near to everywhere,behind the trans shopping mall,but room space quite small and quite old furniture. Swimming pool is great and clean. Reception staff was nice n good hospitality and not forget to mention that rest room is very clean. Thumbs up..

If you'd like a hotel with a view in Malang, and centrally located inside the city, this is the hotel for you. It gives me a great value for the money. I stayed at standard twin bed room with a balcony with mountain view. The location is superb. I can walk 10-15 minutes to Kawi Street, where many restaurants located. However, a few things that can be improved. I went to the gym at 6 am, and no one there. However, AC wasn't turned on. So, after 20 minutes of intense workouts, you'll be drenched with sweat. No towel inside the gym was available. Bring your own from your room and bottle water as well. Maintenance and house keeping can be improved. I visited my sister who stayed on the 7th fl executive suite, and there was a hole in the curtain. And the room could use more deep cleaning. The bed sheets in my room can be replaced with the one without hole in it. With the years, some of the amenities could be replaced.

Poor location of town Close to the famous burning bacon pak man in this city Night food at the hotel retreat is delicious and there is music entertainment The hotel service is also good and friendly All services are well served

I met a local Indonesian friend here. I really enjoyed this journey. I am also very grateful to bobobox. This youth hostel is very clean and has a good environment. It is just that the space is small, but I am very satisfied.

Its my second time here, and its never be disapointed experince, Shaza at Front desk very helpfull, sinta the sales manager also very fast respond. I ordered extra hot chiken soup (because i felt a bit cold and sore throat) and they accomodated amazingly couldn’t , let see what another will i experince.😍 maybe if you guys could give a digital map, send to whatsapp that would be amazing, a bit lost when i find my room. Hehehe

Ibis have shown that they deserve credit for their efforts to maintain their standard of cleanliness. The room is clean and the location is strategic enough to be in the centre of Malang City with a nearby mart and coffee shop. I love to come and stay in Ibis again. Thank you Ibis!

This hotel has the worst service I've ever experienced. And the front desk, FENI. and the manager ANIE are the worst people I've ever encountered in hospitality industry.(photos attached). My experience was, I came with two other people. Booked and paid two rooms for 3 days 2 nights. Check in process, the front desk lady isn't even warm at all. Very rude. And she asked for deposit. And I said I got no cash so I will just go in the room first, and waiting for my other friend to arrived from the airport to just pay the deposit later upon their arrival. She rudely said NO. I asked nicely but she again said NO. She said I just need to wait, or use my credit card. And because her attitude was already HORRIBLE, I then refused to go along with her request. She then added ”You're from the big city, impossible you have no money”. Unbelievable. Long story short, I asked for the manager and surprisingly, the manager is no help either. She even more rude. Once she said ”you got no cash? People from big city must have credit card right?” Yet I still asked for help and understanding to pay in a couple hours. She said ok, (rudely) asked for ID card of three of us until we pay the deposit. Then I agreed. But because I left my wallet at home, I gave her my passport. And she touched the passport and said rudely ”I don't want this, I want ID card!”. I don't understand how she doesn't consider passport is a legitimate government ID. Then we decided to better leave and book another hotel instead staying at this already HORRIBLE hospitality. They also doesn't want to give us refund. HORRIBLE HORRIBLE HORRIBLE. DONT STAY

Liked everything. Especially the people that run the place, the travelers community, the people that you meet, the location and the stay itself. Can't recommend enough.

the hotel is very beautiful and clean. The hotel is very good with food shops such as coffee shops and fast food, this hotel is also close to a mosque which is good for Muslims.. This hotel is quite classic but interesting to come and visit

Nice place for staycation surrounding by a lot of tree and the room is also beautiful. Love it! But if you take kids come here, need to watch them wherever they go.