Hotels near Friday Beach in Malay

Where do I begin? I saw this hotel in Agoda but decided to directly book via their website. I paid for the whole fee specified in the website, that is, good for 3 people, and 1 kid aged 12 years old. The room says ”sleeps 4”. Upon arriving at the hotel, I was told that we need to pay an additional fee of 800 per day (X 4 days = 3,200) coz my son, 12 years old, is already considered an adult. I insisted that in the website, it asked for the age of my son and I put in 12 (see pic) under the ”children” category. One staff ”explained” to me condescendingly, as if I dont know what I'm talking about, that the website is wrong and that they're gonna tell the one who takes care of the website to update information so and so. In fact, this guy, didn't apologize for the fact that their website information and rate and the front desk rate are INCONSISTENT. Instead, he said that extra charges are given (if applicable) when guests arrive at the hotel: ”we tell them here at the hotel”. Why would you do that? If indeed my son is not considered a kid anymore, why wasn't the extra charge added to the website when I was about to pay for the bill online? Why would they charge it when we are already at the hotel? For a planner like me, I like to pay all hotel charges and plane charges prior to the trip so that I can budget and reserve my money for the food and other activities during the vacay. But then, they wouldn't give the key to the room unless I pay the extra charges first. Oh well. Also, the internet wasnt working for two days. The room phone wasn't working. Location: Quiet. Convenient since theres a mall attached to the hotel. General Mgr was accommodating. IT staff was efficient; he immediately checked the wifi connection when he came back from his leave. Housekeeping staff efficient and helpful.

The whole stay made to perfection down to the last dot, lots of reasons to recommend Savoy to everyone, I'll try to make it short: (Do note that this is in a perspective of an introvert) Location: The hotel is situated in Newcoast Boracay, a few minutes away from the center, perfect for people that wants a bit of privacy and an access to a private beach which is accessible for guests on Hotels around Newcoast. Facilities: Aesthetically pleasing lobbies, gym access, swimming pools, amazing restaurant, and quipped restrooms. Mind you ALL places are clean, and has a great smell that's good on the nose. An available refresher on the reception area was a great idea, and y'all always have towels available to use for guests swimming in the pool. Just plain perfect! Room: We booked a Deluxe with 2 Single beds, everything was so clean! Working bidets, soft linens and pillows, a fast Wifi which is something I'd need if I will stay long while able to connect for work purposes. Working cold and hot shower, bidet, and has bathrobes and towels available! Again perfect! Transpo: Let me make this as a separate note as travel to Newcoast takes 20-30 mins, which is very far from Dmall, and expensive to rent an E-trike everytime we go around the island. Savoy's scheduled shuttle service was a great touch, specially to us who DIY'ed our way to Boracay. Our first day and we waited at Jollibee, hoping to be allowed to hop in on the bus even if were still about to check in. Kudos to Kuya driver that was more than happy to take us to the Hotel. (I didn't include the option van to the private beach cause we preferred to walk) Customer service: Now the last part and the crucial one at that, specially as a Supervisor working in a Customer service (Call Center), my expectations are high, and specific. I didn't expect y'all be working THAT hard. From the drivers, the front desk ladies who were very responsive and very welcomy and knowledgeable, those people working at the restaurant making every table spotless and preparing the meals, the guys that I believe is the life guard that oversees the pools, the securities around. Grabe kayo, I wish that all other hotel's follows the way y'all interact with your guests. out of 10, I'll give you guys 1000 for the rating. We wished we could stay longer, it feels amazing staying in Savoy, and we will definitely go back soon!

Food was excellent; buffet had great variety. The hotel has very polite staff who were receptive to feedback. Special recognition to Jy, Marv, JP, Jean, Marcy, JR, Edel, Eena, Brian, Butch and Sheryl for going above and beyond -always with a smile. Though the facilities were on the small side and equipment a bit dated, the customer service and location were great.

Went there for the Valentines day weekend. It was very enjoyable with friendly staff and the suite was clean and wonderful. Very quiet and within walking distance to White Beach and conveniently located near a 24 hour McDonalds and Subway which certainly came in handy when wanting to grab a quick bite to eat. They offered a complimentary free for one day breakfast voucher in their hotel, whuch was also very delicious. Its a bit of a ride to and from the ferry to get there but if you can get a package deal going to there and back certainly recommend it. Plan ahead with one of the local drivers so you have plenty of time to catch your plane as ours flew only once a day to and from Clark in Luzon. But very enjoyable, also wear a lot of sunscreen because its very easy to get sunburned in a short amount of time while having fun in the beautiful crystal clear water as we did. The air conditioning in the room was quite helpful and enjoyable esp after getting sunburned. Although the shower didn't have a door so expect the bathroom floor to get a bit wet easily. Plenty to watch on the cable television in the room as well, bed was a bit rickety sounding on one side but otherwise very comfortable. Easy access to the room with a keycard.

We enjoyed our vacation more because we stayed at White Crystal Hotel. Ej was so accommodating and made sure that everything that we need was all taken cared of. Highly recommended👍🏻

We stayed here with my family and my brother's family from March 29, 2003 to April 2, 2003. To tell you quite frankly - as the tile of this review goes - our stay was really a pleasant surprise as after booking, I read up on reviews which were really not that good which made me think if we had made the right decision in booking accommodations from this hotel. Our experience was quite the opposite: the road to the hotel from the jetty port (which according to a review I read was muddy) but no longer was when we went there. The hotel itself, when we arrived, as far as I am concerned looked great and was well maintained. The front desk staff were quite accommodating and cheerful and ably assisted us in our checking in to our rooms. We booked 3 rooms and checking in was a breeze. The hotel staff service was excellent. The rooms that we checked in to were great but it would have been better if it had a view but this is just my preference and does not in any way diminish our experience. The restaurant in the hotel was oftentimes good but can leave you wanting for more. This is a beach front hotel but there was a only a short stretch of sand when we stayed there. We were a bit let down I suppose but this was cleared when one of the locals clarified that it was high tide season during this time was being washed away to sea. To see a wide stretch of sand, the best time to here would be around September, but if the lack of a decent beachfront is no issue to you then anytime except the rainy season would be a good time to visit and you can easily reach Station 1 via a 5-10 minute walk. Since this hotel is on the western side of of the island, I can guarantee that you would experience sunsets like no other. If you prefer the peace and quiet of a homey ambience, nestled in a small nook at the far end of the western side of the island, then this hotel is perfect for you - alone or with your family and friends.

For the first two days of our stay it was okay tho the people who welcomed us were not comforting as other front desk crew are but they were still nice. Once you entered the lobby it was kinda dead place, you know there are people but they are like robots. It’s kinda dead place for me. The crew at Kuya J’s were fighting over personal agendas and it was in the morning. Imagine having your breakfast and hearing those personal fights of the crews, you haven’t started your day and that’s what you hear. Also the restaurant is also stinky. It gives you the vibes of the Estero in Binondo. No joke you’ll lose your appetite smelling the area and unfortunately you have no choice because that’s where your complimentary breakfast served. Lastly, we chose azalea because of the kitchen this is technically our kitchen but some of our family were staying at henann and other hotels. And since the food was in the place some of us are going in to eat. My niece and nephew ate in our room and since it was a bit late they stayed and decided to sleep at the room. However the following events are very inconsiderate on the Azalea crews. While we were resting the guard knocked to the door with a bit escalated emotion. He told me that the phone was not ringing the front fest were calling us it might be hung or whatsoever, so I checked the phone and it was in good place then I phoned the front desk and asked why. The crew told us that we were five in the room and we were only allowed just 3. I understand the situation but I explained what’s on our behalf I told him that they were just staying because we have food here and so forth. However he told me that I’m going to pay for the extra guests who were still a children (tho still another person) but again children so I told him just wait I’ll contact my family in other hotels where they were staying so I can send them off there. While it was hard to contact them since its in the middle of the night. So I phoned the front desk again and told him to give us a little more time because of the situation in the other hotel. But instead of understanding the situation he was like “ma’am okay but in 10 mins they should be downstairs or else we’ll charge them” uhm okay okay again I understand tho be considerate they were children I know the policy but I think it’s situational that can be understood. Its like yes you have a policy but at the same time you should be human first I guess. But it brings me back to what I felt in the first days. The place feels dead because of the people whose hearts like a robot. So never again. You booked a hotel not just for the luxury but the ambiance the vibe that you feel inside the hotel but its useless if people who are running the business doesn’t have a heart like a human. There are a lot of hotel and resorts that are same rate as they have like henann, Hue, Lime, Altabriza the prices are not far from here but you should pick them rather than here a place where there’s no heart like a parents, si

I like everything about Fairways, it’s private and exclusive. Everything is here. They offer complimentary service for you to go around the facilities. They have 4 pools and a private beach. Thank you for your warm welcome, complementary room upgrade and a birthday set up. I really recommend here and will definitely book again soon. Its a really must try.

The hotel is like two minutes walk from the beach, you can even see the sea outside the hotel. It is near to some convenience stores (Watsons, 7-11) and some restaurants (Andoks, Coffee Bean). Be sure to ask first if you are in the right hotel when you get there, as we made a mistake by checking-in on the nearby hotel. It was quite big, room was kept clean. Though, it lack some items such as floor rag, and noises from other guest and doors closing can be heard on the room, the experience is still good. Food was plated. Staff were approachable and friendly during our stay.

Cheap rate for a family of 5. Place is in good location in the middle of beach and the downtown. Staff are approachable. Room is nice, suggestion to have another water dispenser in every floor, WIFI connection medyo mahina and sana you have space for sampayan ng mga basa damit and also to have a direct contact number on the front desk. Recommended for a budgetary room accommodation. Thank you