Moonlight Hotel

Just got back from a wonderful stay at the Moonlight in Stalis 12th to the 19th of October. this hotel is small and friendly and did live up to that having 20 rooms it is small and has that family run feel to it, the guys at the bar make you feel very welcome and the two sister I think? that cook and clean were wonderful all though spoke less English than the boys but that really wasn't a problem and the manager/owner was also very friendly. I feel the location is just right as its just set back and at the quiet side of the main ***** we had no noise at all on a night time. room are very clean and well maintained and the continental breakfast actually has hot food and is very good. its only a 2 star hotel and I feel it should be 3 really but I'm guessing that's because there's no pool but saying that you can use the pool over the road Id like to address some points from other reviews like you have to pay to use the pool this is not true you can use the pool free but if you want sunbeds its 2.50 euros which all guest even the one staying there pay and all sunbeds are charged in Stalis so I feel that's unfair to review and nock down the hotel also id like to address the extra cost some one said as I feel again unfair as it is clearly wrote on the tui listing that the safe, fridge and aircon come with a small fee, so read your adverts before marking down. access to the hotel has a few steps but if you request a low floor you have access through patio doors so not a problem as for the no lift comment it has 2 floors and again is clearly listed on tui also the manager owner was there every breakfast and every evening without fail.... I/we really enjoyed our stay here so much I have already rebooked for a week in June once again thank you for a lovely holiday and I/we will see you in June 2024

TUI advertises this hotel as ‘small and friendly’. It is certainly small, which has the benefit of being fairly quiet. It is not, however, in a ‘quiet, rural location’, as described by TUI: it is one of a long tourist ***** of hotels, tavernas, car-hire shops and other shops. TUI indicates that it offers air-conditioning, safety deposit boxes and fridges. It does, but at the extra cost per week of 50 €, 15€ and 20€ respectively. Arriving to discover these prices for what we usually take for granted as included is disappointing; to avoid this, it would be better to manage expectations. We were influenced by previous reviews in choosing this hotel, many of which commented on the family-run atmosphere and friendliness of staff. We met George, the manager, on our arrival, but after this only saw him once: reception was mostly unmanned. The two ladies who prepare breakfast and clean rooms were friendly, but had limited English. Rooms and communal areas were very clean. Beds were comfortable. Rooms and balconies in the main building vary in size. We had one of the smallest, but it was acceptable. There is a set of steps up to the hotel and no lift in the hotel, so it does not seem suitable for those with mobility issues. The amount we paid was based on a last minute deal and seemed reasonable value for money; we would not have wanted to pay any more.

Great Hotel, spotlessly clean, plenty of choice for breakfast. Local amenities and resturant's all within easy walking distance. Now for the Bar at the front run by two brothers Simon and Boyan, many happy hours were spent most evenings.

Another fantastic holiday at Moonlight Hotel Stalis, this is the 9th year I’ve returned to this hotel and it gets better every time. The family who run the hotel really care about the experience and service they give to their guests, this year the breakfast has been enhanced with new additions and the rooms are still well maintained, spacious and comfortable. The atmosphere is relaxed, friendly and welcoming and the service and care taken by the cleaner Ariane is first class. The hotel is completed by an excellent evening bar with speciality being cocktails all made fresh by hand and with generous measures of quality spirits. I can’t recommend the hotel and the bar enough, you will not find better value for money on the island of Crete. Already booked again for July next year and cannot wait!

We have just arrived home from this beautiful hotel early hours of this morning. The room was immaculate, everything you need from a holiday, lovely view of the mountains from the balcony. Two ladies who were very friendly, whether doing breakfast service or domestic duties, exceptional service. George who was very helpful, Bojan and Simon at the bar area in the evenings, friendly and warm to everyone who came across the cocktail bar not just hotel guests. We were lucky enough to make friends whilst there, many of whom have been on numerous stays to this lovely family run hotel and keep returning as I hope to also. Cannot forget Rocky the dog either 😁. Cannot recommend enough, near to the beach, pool and other amenities, plenty of restaurants and lots to do if you wanted.

We stayed here late September and it was a really good holiday. The Hotel is kept immaculately clean and well presented. The Management and Staff in all departments are a credit to the Hotel and couldn’t have done more to make the stay perfect and we’re really helpful and understanding when we had an issue, which was our fault, for miss laying something. The room was newly renovated and the bed very comfortable, the balcony was more than adequate and we used it most nights for a nightcap. We slept well every night and very rarely heard any noise. I’ve seen a couple of reviews about the shower being small, it isn’t the biggest in the world, but I’m 6’4”tall and quite well built and I didn’t struggle, there was plenty of hot water too. Breakfast was fresh every morning with a great selection, Bacon, Beans, Sausages, Mushrooms, Toast, Croissants, Fresh Fruit, Yoghurt, Selection of Cold Meats and Cheese, Cereals and all washed down with Coffee, Tea or Orange Juice. The Lady who serves the Breakfast is really friendly and cheerful. The hotel is a short easy walk from the beach, which has well laid out sun beds and plenty of space, the sea is a delight to swim in. The Bar at the front of the Hotel is really good, a great place to relax and the two brothers that run it go out of their way to serve you and help in any way they can. This hotel is a treasure.

Just got back from Crete, fantastic holiday, cannot fault the hotel, clean, welcoming, friendly staff, this hotel should be so much more than a 2*. Would defiantly go back and would want to stay in this hotel. The bar is also fantastic and the guys that run it work so hard, but always have a smile on their faces and make you feel welcome. Loved everything about the holiday, thankyou moonlight hotel

Great little family run hotel. Everybody very polite and nice got the rooms are very clean but the showers could be a bit bigger but what can you do. Best part of it is the bar in front with the two boys running it we had a lot of nights with a lot of drinks with them and had a great time every time.Thank you all

What a fantastic small family run hotel. Excellent value for money. All the staff where so helpful and friendly. Did not matter that there was no pool because we could use the pool across the road. The hotel was spotlessly clean. It’s located in the quieter part of Stalis which we liked.