Novotel Manado Golf Resort & Convention Center Reviews
Novotel Manado Golf Resort & Convention Center
Jl. A.A. Maramis, Kayuwatu, Kairagi Dua, Kec. Mapanget, Kota, Manado City, North Sulawesi, 95254, IndonesiaView Hotel Details
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Novotel Manado Golf Resort & Convention Center Guest Reviews
4.2/5
Very Good
66 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.2
Service4.3
Cleanliness4.0
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All reviews(66)
Positive reviews(66)
Reviews with photos/video(23)
Awesome stay(14)
Anonymous User
Deluxe King Room
Stayed in Aug 2024
Booked for others
30 review
5.0/5
Outstanding
Posted on Aug 22, 2024
Friendly staff
👍👍👍👍👍👍👍👍🧐🎂🎂🎂🎂🎂🎂🎂🎂🎂🎂
Response from Property: Dear Sir/Madam,We very much appreciate your comments regarding your stay at the Novotel Manado Golf Resort & Convention Center.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our servicesThank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Prilly KilisFront Office Manager
Guest User
Superior King Room
Stayed in Mar 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Apr 28, 2023
Nice environment and many facilities, breakfast is great 😃😃😃😃
Michael
Superior King Room
Stayed in Apr 2024
Solo travelers
10 review
3.2/5
Posted on May 22, 2024
Good hotel. Comfortable too
Response from Property: Dear Michael,We very much appreciate your comments regarding your stay at the Novotel Manado Golf Resort & Convention Center.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our servicesThank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Prilly KilisFront Office Manager
KimJunghyun
Superior King Room
Stayed in Oct 2022
Solo travelers
20 review
3.5/5
Posted on Oct 29, 2022
Very close to Manado airport.
But I can't go outside by walk after sunset.
Entrance road to the hotel is long, but it's very dark to walk alone at night.
And there's no convenient facilities(e.g. freshmart, indomaret..).
Guest User
Superior King Room
Stayed in Aug 2022
Business travelers
28 review
4.0/5
Very Good
Posted on Sep 2, 2022
Nice stay with great view, good food and ambience , hotel near airport
Guest User
Superior Room with 2 Single Beds
Stayed in Jan 2023
Family
1 review
5.0/5
Outstanding
Posted on Jan 16, 2023
Thankyou for the service and kind hearts. More respect for receptionist! Good attitude and hearts.
Thankyou novotel!
JuandyJun
Superior Room with 2 Single Beds
Stayed in Dec 2022
Family
137 review
3.5/5
Posted on Mar 22, 2023
I think that this hotel has good facilities enough compare to another neighbourhood hotels and it completed by wider range of golf yard and so on.. more than 12 holes, I could spend more than half daycation to enjoy the course or heavy play with business relatives, I do believe that i will win too,, haha.... super breakfast and infinity pool, less clean for some rooms, overall value for money in the heart of Manado busy city...
aihapsari kusumastuti
Superior King Room
Stayed in Mar 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Mar 17, 2024
Good service
Response from Property: Dear aihapsari kusumastuti,We very much appreciate your comments regarding your stay at the Novotel Manado Golf Resort & Convention Center.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Prilly KilisAssistant Front Office Manager
Guest User
Superior King Room
Stayed in Dec 2023
Business travelers
42 review
4.5/5
Great
Posted on Mar 5, 2024
Will stay again
Response from Property: Dear 高级特大床房,We very much appreciate your comments regarding your stay at the Novotel Manado Golf Resort & Convention Center.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Prilly KilisAssistant Front Office Manager
Guest User
Superior King Room
Stayed in Jan 2022
Business travelers
39 review
5.0/5
Outstanding
Posted on Jan 13, 2022
Hotel yg Sangat Bagus…Menu Breakfast Sangat Bervariatif & Suasana Garden yg Teduh
Stephanus Effendi
Superior King Room
Stayed in Dec 2021
Solo travelers
5 review
5.0/5
Outstanding
Posted on Jan 26, 2022
Love the facilities. So close to the Airport.
Guest User
Deluxe Junior King Suite
Stayed in Sep 2024
Travel with friends
1 review
4.0/5
Very Good
Posted on Sep 12, 2024
The cleanliness of the room really needs to be improved. I can even see spider webs in the room. Everything else is pretty good. It's quite comfortable to drink at the bar at night.
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Response from Property: Dear Sir/Madam Thank you for taking your time to tell us about your experience at Novotel Manado Golf Resort & Convention Center. We are sorry that your experience did not meet your expectations; Please allow us to express our sincere apologies. At Novotel, we strive to provide better service to every guest; Therefore, your feedback is very important to us. We assure you that we have taken action to address and prevent recurrence of the problem in the future. We thank you for sharing your concerns with us and we hope that you will give us the opportunity to serve you better in the near future. Sincerely, Prilly Kilis Front Office Manager
songer0
Superior King Room
Stayed in Oct 2024
Business travelers
8 review
3.7/5
Posted on Oct 24, 2024
The rooms are relatively old and poor, but the natural environment is okay.
Original TextTranslated by Google
Aspriner
Deluxe King Room
Stayed in Jun 2024
Business travelers
125 review
4.0/5
Very Good
Posted on Jun 26, 2024
Not in the city, 10 minutes from the airport, old facilities
Original TextTranslated by Google
Response from Property: Dear Sir/MadamThank you for taking your time to tell us about your experience at Novotel Manado Golf Resort & Convention Center. We are sorry that your experience did not meet your expectations; Please allow us to express our sincere apologies.At Novotel, we strive to provide better service to every guest; Therefore, your feedback is very important to us. We assure you that we have taken action to address and prevent recurrence of the problem in the future.We thank you for sharing your concerns with us and we hope that you will give us the opportunity to serve you better in the near future.Sincerely,Prilly KilisFront Office Manager
Fengxingtianshang
Superior King Room
Stayed in Feb 2024
Business travelers
10 review
4.0/5
Very Good
Posted on Feb 19, 2024
The hotel environment is very good, and there is a SPA where you can relax!
Original TextTranslated by Google
Response from Property: Dear Fengxingtianshang,We very much appreciate your comments regarding your stay at the Novotel Manado Golf Resort & Convention Center.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Prilly KilisAssistant Front Office Manager