Yunshui Star Hot Spring Hotel (Changshui International Airport) Guest Reviews
4.6/5
Very Good
287 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.7
Cleanliness4.6
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All reviews(287)
Positive reviews(278)
Reviews with photos/video(136)
Offers pick-up/drop-offs(69)
Awesome amenities(66)
Friendly front desk staff(61)
Many amenities(56)
Close to airport(25)
Luxurious(19)
Well decorated(17)
Delicious breakfast(12)
Negative reviews(9)
Guest User
Four Seasons Premier Room (Double bed) (Special promotion)
Stayed in Aug 2024
Solo travelers
1 review
4.2/5
Very Good
Posted on Nov 3, 2024
Very cozy and comfortable place! Suited for solo or couple travellers!
Chue
Four Seasons Premier Room (Double bed) (Special promotion)
Stayed in Nov 2023
Couples
15 review
4.0/5
Very Good
Posted on Nov 30, 2023
We arrived very late in the night . This is a good hotel for us to rest for the night . They have free pick up and drop off service which is a plus point .
Room is clean and bed is comfortable too .
Response from Property: Dear guests: Thank you very much for your recognition of us. Every demand of our guests is the direction for which we sincerely strive. We will work harder to create high-standard services. We look forward to our next trip, where we can create a more perfect experience for you. Serve.
Guest User
Four Seasons Premier Room (Double bed) (Special promotion)
Stayed in Dec 2023
Travel with friends
6 review
5.0/5
Outstanding
Posted on Feb 27, 2024
Location very good, easy to buy food
Response from Property: Dear guests: Thank you very much for your recognition of us. Every demand of our guests is the direction for which we sincerely strive. We will work harder to create high-standard services. We look forward to our next trip and we can create more perfect services for you. Serve.
Nufangxinling
Four Seasons Premier Room (Double bed) (Special promotion)
Stayed in Aug 2024
Business travelers
29 review
5.0/5
Outstanding
Posted on Aug 2, 2024
Staying in this hotel is an extremely comfortable experience. The lobby is luxurious, the rooms are clean and tidy, and the facilities are complete. There is also free airport pick-up and drop-off service. The front desk staff Xiao Li has a very good attitude.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you very much for your recognition of us. Every demand of our guests is the direction for which we sincerely strive. We will work harder to create high-standard services. We look forward to our next trip and we can create more perfect services for you. Serve.
Guest User
Queen Room
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 1, 2024
It’s my first time to stay here. It’s a very nice hotel. Tianli’s service attitude is very good. She also upgraded the room. It’s great👍
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for your encouragement and recommendation to Yunshui Interstellar Hotel. The gold medal and silver medal are not as good as your praise, and the gold cup and silver cup are not as good as your reputation. We will not let you down.
Feibenzhongdelang8
Queen Room
Stayed in Jul 2024
Solo travelers
41 review
4.7/5
Amazing
Posted on Jul 6, 2024
The hotel rooms are large in size and the bathroom facilities are relatively complete. It's just that the edge of the bathroom door has cracked and no one has repaired it. The attitude of the service staff is very good and worthy of recognition! The flight was more than an hour late, and it was already past three in the morning when we arrived at the hotel. The service staff still stayed at their posts and received guests seriously!
The hotel is very powerful. The lobby and aisles are well decorated and quite comfortable!
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6/9
Response from Property: Dear guests: Thank you very much for your recognition of us. Every demand of our guests is the direction for which we sincerely strive. We will work harder to create high-standard services. We look forward to our next trip and we can create more perfect services for you. Serve.
Guest User
Four Seasons Premier Room (Double bed) (Special promotion)
Stayed in Sep 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Sep 25, 2024
Quiet and clean. The bed is comfortable. There is a pick-up and drop-off service near the airport. There are places to eat around. The service is top notch. This is my favorite hotel around the airport.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you very much for your recognition of us. Every demand of our guests is the direction for which we sincerely strive. We will work harder to create high-standard services. We look forward to our next trip and we can create more perfect services for you. Serve.
Anonymous User
Four Seasons Premier Room (Double bed) (Special promotion)
Stayed in Sep 2024
Solo travelers
8 review
2.7/5
Posted on Sep 11, 2024
The environment is average, and I didn’t see the so-called hot spring. The name does not live up to its name.
Original TextTranslated by Google
Response from Property: We are very sorry that we could not give you a good stay experience! In response to the issues you raised, we will strengthen follow-up measures. We have also made detailed records and shared them during the department meeting to ensure that similar situations will not happen again. We look forward to your visit again and hope that your next stay will be great. There is a different feeling!
Guest User
Four Seasons Premier Room (Double bed) (Special promotion)
Stayed in Aug 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Aug 24, 2024
There is free airport pick-up and drop-off, the room is okay, I am satisfied, Xiao Wu at the front desk warmly welcomes me
Original TextTranslated by Google
Response from Property: Dear guests: Thank you very much for your recognition of us. Every demand of our guests is the direction for which we sincerely strive. We will work harder to create high-standard services. We look forward to our next trip and we can create more perfect services for you. Serve.
Mingyunyutianyi
Four Seasons Premier Room (Double bed) (Special promotion)
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 1, 2024
The service in the hotel is also very good. The environment is also good. I am very satisfied. Tianli’s service is very good.
Original TextTranslated by Google
Response from Property: I am really excited to see the simple yet profound praise from our guests, and they also recognize our service so much~ We strive to provide the most considerate and meticulous services to each guest and bring them a value-for-money experience. . Yunshui Interstellar Hotel is a dynamic hotel that shows its guests the unique charm of the hotel with its simple style and warm and considerate service. The rooftop of the hotel offers a bird's-eye view of the beautiful and spectacular Kunming International Airport, and it only takes an 8-minute drive to and from the airport. The hotel is equipped with multiple commercial vehicles. Our hotel provides airport drop-off service for every passenger who needs to fly. If necessary, you can make an appointment at the hotel front desk. The encouragement from the guest officer is the greatest support and encouragement for the hotel. We will do our best. Serve every family member well and look forward to meeting you next time
Guest User
Queen Room
Stayed in Jul 2024
Travel with friends
3 review
1.0/5
Posted on Jul 29, 2024
I called four or five times to arrange for pick-up. I waited at the airport for an hour before arriving. Bad review. They also didn’t arrange for drop-off at the station. Poor service. Bad review.
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry that we did not satisfy you! The hotel's pick-up driver has been waiting for you in the airport parking building for half an hour. You have not left the airport. We can only arrange the next car for you because the car There are other travelers. There is no drop-off service for hotel services. We can only pick up and drop off at the airport for free. We look forward to having you have a better experience next time you visit!
Guest User
Four Seasons Premier Room (Double bed) (Special promotion)
Stayed in Feb 2024
Business travelers
10 review
4.8/5
Amazing
Posted on May 3, 2024
Not bad, not bad, not bad, it tastes great, not bad, not bad, not bad, not bad
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of doing things with heart and serving attentively, so that you can feel the warmth of home when staying at Yunshui Xingji Hotel. The hotel has a variety of room types for guests with different needs to choose from, including deluxe suites, Kangxi Xiangmu barrel bed rooms, hot spring round bed rooms, deluxe mahjong rooms, business computer rooms, deluxe mother-child rooms, deluxe 2-meter bed rooms, deluxe standard rooms, triple rooms and more than 200 rooms of different styles, so that you can feel more cared for and appreciate the carefulness and deep affection. We look forward to your visit again to review our progress and wish you a happy day!
Yuzige
Queen Room
Stayed in Aug 2024
Other
3 review
5.0/5
Outstanding
Posted on Aug 14, 2024
The room is clean, the facilities are complete, and the service is friendly (Xiao Wu)
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Guest User
Queen Room
Stayed in Dec 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Dec 28, 2023
Very good, the airport pick-up service is very thoughtful. The hotel environment is also very good, and the service of the front desk lady is also great. Overall, it was a very good stay experience.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of doing things with heart and serving attentively, so that you can feel the warmth of home when staying at Yunshui Xingji Hotel. The hotel has a variety of room types for guests with different needs to choose from, including deluxe mother-child room, deluxe 2-meter bed room, deluxe standard room, triple room and more than 200 rooms of different styles, so that you can feel more cared for and appreciate the care and affection. We look forward to your visit again to review our progress and wish you a happy day!
Guest User
Queen Room
Stayed in Dec 2023
Other
1 review
5.0/5
Outstanding
Posted on Dec 24, 2023
Service: I felt pretty good after checking in, but I just hope the air conditioning can be improved! The room is very clean and well-equipped, and Xiao Wu at the front desk is very warm and friendly!
Original TextTranslated by Google
Response from Property: Dear guests: Thank you very much for your recognition of us. Every demand of our guests is the direction for which we sincerely strive. We will work harder to create high-standard services. We look forward to our next trip, where we can create a more perfect experience for you. Serve.