Hotels Near Me Salvé in Manati

Come here, as expected, the environment is beautiful, the service is intimate, the spa is professional, and the manual project experience is great! The taste of the restaurant's dishes is average and needs to be improved.

I stayed at this hotel with a friend in April. When we arrived I was told they do not need to hold a credit card because I am a member. We got to our room and it had an extreme smell of mold and was damp. We requested to move because it seemed unhealthy to sleep there. They moved us to another room, which still had a slight odor but was much better. A few days later I was called down to office to provide my credit card. I was confused and mentioned the conversation from check in. They said it is a formality and was an error from check in. Then we were told that when the cleaners came to the room they saw that the bathroom mirror was broken. We told them there were many things wrong with the room but we didn't want to complain again after already requesting to change rooms and these were mostly minor issues. They asked us to write everything wrong with the room onto a sheet and said they would not be charging the credit card. We gave them the list of problems in the room. Six weeks later I had a charge on my credit card for the mirror. I've contacted them several times and the manager will not call me back but I'm told they investigated the situation and determined that we broke the mirror. The situation feels deceptive and the hotel was very broken down with many needs including the broken mirror. I would not recommend staying there.