Guest User
September 12, 2024
The hotel and staff were lovely. Best part is definitely the pool and the room very confortable and clean, from linen to the bed. The only thing i wasnt really impressed was the restaurant service. staff was lovely, always polite and helpfull but always in a rush(the feeling we have had was hurry up eating lol), food took ages to come ( food was tasty) we asked to have our dinner at 8pm, the reply was ok for it, didnt know it was almost time to staff finished work which i understand the rush, but as customer it felt bad. Also we bought a package which included dinner, spa day and breakfast. We couldnt find any info if wanted steaks needed to pay more £10 each ( could have more specific info about it). Is not straight foward info. Its tiny things i think could make the experience better, we only have that negative thing to say is some lack of direction/Info as is not cheap staying here. On Spa, it was forgotten one treatment but once been said the Hotel sort it out very easy and quick, staff was very helpfull. Overall, the hotel is nice, staff is nice, pool is nice also. We enjoyed, we had expectations as it was a birthday. Thank you