I was a woman solo traveller arrived late, the guys at the reception all really nice and professional, I've stayed before and no problems at all. Only thing this time I was given a double deluxe room for myself which was really kind but the room had a door in the room used to be connected to next room I think, and you can't open anyway. But I could hear the next door and I was quite nervous to sleep there on my own. I asked if I can change room and they gave me a different room straight away which I was very happy.