The first day when we visited the hotel there was pest control issue in the hotel room, the hotel offered to change the room but it was with a centralized ac with no option to control temperature, we didn't make a big issue of the matter, the next day early morning when my mother went to take bath the wet floor was slippery due to not cleaning the bathroom properly, she had a fall and hurt her fingers which are swollen, the tv in the room was not working properly, there was also no hot water coming in the room, on 19th evening there was dirty brown water coming out of tap in the room. We contacted make my trip and the hotel, make my trip told us the hotel would provide a resolution but we received no such help, neither did we receive any help from make my trip.