Airo Hotel Manila

No hot water on 2nd n 3rd day. Nobody made up room

About 7:10am on May 4, a man in black polo shirt opened our room when my husband and I were still sleeping. He probably had the master key. He said sorry. The man staff who checked us in around 2:50pm on May 3 said our room didn’t include breakfast. After I asked him to check, he said included and we could just go to Estoria for breakfast. When we came there the next morning, our name were not in the list. Luckily my husband asked the lady at Reception and it took her about 8 minutes to check and issue the coupons before we went. Otherwise we would have looked like beggars at Estoria. It’s a nice restaurant in another hotel near there. Room is nice with good bed linen. Very good shower water. The kettle didn’t work so we asked them to give us another one. Room 101 is on ground floor near Reception so guest luggages are kept near there. Expect the sounds of people walking and taking luggage. No problem for me though as I booked the cheapest room. Bed cover had marks. They kept 1,000 Peso as deposit and we don’t want to pay fine for marks we don’t make, so we asked them to change the bed cover. The Housekeeper came 3 times because sheets all had marks. Finally he could find one without a mark.

The room so clean and smell nice and have a polite staff and

They are very accommodating and nice. Only the AC of the room is not that cold. They even transfer us to another bigger room but still AC is not cold. The staff are nice and the place is clean.thank you

Its accessible pra sa important appoin**ent ng mother ko specially she's señior na & they just walk going to where her appn**ent is. And stores around the hotel. Their breakfast buffet is also good, very good food.

The staff at this hotel were so friendly and helpful. They made our stay so enjoyable and comfortable.

excellent