Riad Léna & Spa Reviews

Totally recommended, very nice place at the heart of the medina, the installations are incredible, worth the visit

We spent 4 days here and the wifi is horrible especially in the room. Nothing they could do about connectivity. The bathroom dont have doors. The water was cold in the shower. The heating was a hit and miss. If you shower daily this is not your place. The room was cold and has a lot of drafts. Strictly the breakfast starts late at 8am. If you have booked an excursion expect you wont get a breakfast. The place is poorly maintained broken doors, painting are worn. The terrace was full clothes with laundry linens. The decor was old and falling.

In a really good location inside medina. Easy to arrive by taxi and you can walk basically everywhere in the centre. The room was nice (just one problem that you can basically hear every voice inside riad.) There was also a small pool and a jacuzzi on the roof. Staff was very friendly. Breakfast was served every morning between 8-10AM and it was good!

Arrived at this hotel by a taxi which parked quite far away from the hotel then walked. Greeted by staff communication was bad due to lack of English. Stayed for 7 nights nothing like the pictures rooms need attention, toilet facilities were very poor shower was leaking, air conditioning was really bad ( as it was needed at 42 temperature) There were cockroaches in the room advertised breakfast served from 7am to 11 refused breakfast at 10.00 Last night was given a bill for 840 dirham for city tax 30dirham per person per night no mention of it in the reservation on top of that pushed to pay by cash with no receipt. Overall not recommended bad experience

The room was so dirty that we could not stay more than one night. We changed and went to another place despite the payment was done. There was so much humidity that parts of the walls were coming down. Everything was so dirty! Impossible to make a shower, water was not hot.

The Riad is off the main road through the medina and the local builder wander past in their Donkey carts which is not what we Northern Europeans are used to. The Riad itself needs a bit of work, but that is total made up for and surpassed by the wonderful friendly service that the manager, Latif, and the staff provide. So all the rooms have things that need fixing, e.g. showers you have to hold because the wall holders are broken, toilet doors with no handles and towels which are obviously well worn but always clean. These things added to the authentic character of the place. The roof terrace is wonderful. However, Latif, Karin, etc could not do enough for us. They really know how to make people feel special and welcomed. Latif organised a trip to the Atlas Mountains for us with Manir and for six of us it cost a total 120€ for the whole day, that included a guide,Obama, who walked us up to the waterfall making sure that we were safe when clambering up and down rocks. Latif also recommended and booked superb restaurants for us, plus taxis to and from when appropriate. In fact, the only poor meal we had during our 6 day stay was when we didn’t ask for a recommendation. Like most places within the old city the Riad doesn’t sell alcohol, but they were happy for us to bring wine in to drink on the roof terrace. To try to respect the local customs we didn’t ask the staff to serve the wine but they did provide the glasses for us. If you want a stay that feels authentic Marrakech this is a great place to stay. We would go back.

Riad très bien situé. Nous y avons séjourné 4 jours et sommes ravis de notre choix. 1 couple et 2 amis, chambre très spacieuse. Très beau riad authentique, service au top. Petit déjeuner copieux en terrasse. Personnel au top, mention spéciale à Rachid qui est très prévenant et sympathique.

Un Riad molto accogliente.. tipicamente in linea con l'atmosfera marocchina,ad un passo dalla piazza Jeema el Fna!! Personale molto molto cordiale e disponibile! Stanze leggermente da rimodernare ma molto confortevoli! Consigliato!!!

No hemos podido estar mejor atendidas. Las personas que trabajan allí son maravillosas, atentas y muy amables. Siempre buscan que estés cómodo y atendido. Súper recomendable. Volveremos de nuevo para disfrutar de ese rincón del mundo tan exótico!

Superbe riad en plein cœur de la médina ! Vous sortez du riad et vous êtes directement dans les ruelles de la médina ! Le personnel est aux petits soins, le petit déjeuner sur le toit terrasse est délicieux et copieux. Les dîners proposés à la carte sont top et personnalisés. Les chambres très belles et propres . Le riad est magnifique Si vous recherchez le calme et la déconnexion, ce riad est parfait

Personnel adorable et très discret, chambres confortables et propres. Riad très calme et bien situé, délicieux petits déjeuner, rien à redire génial, très bon rapport qualité prix, je recommande à 100%

Excellent séjour d une semaine. Riad a proximité de tout. Un grand MERCI à Saida, Aicha, Karim, Rachid , Aziz et Abdellatif. Tres bel accueil, beaucoup de gentillesse et de professionnalisme. On reviendra avec plaisir

Le riad Léna est assez bien situé dans la Médina car 90% des choses à visiter peuvent être faites à pieds et c'est très agréable. Le cadre est sympathique et très couleur locale. Le personnel est très gentil même si Aziz et Aïcha ne comprennent pas forcément ce qu'on leur demande ; en revanche Rachid est un amour de garçon, toujours prêt à vous aider avec un sourire magnifique ! Les chambres sont assez petites et un peu sombres mais propres. Le reproche majeur est que tout est très vieillissant et le riad aurait besoin d'être rafraîchi complètement, notamment les salles de bain dont la douche est vraiment archaïque... dommage mais cela n'a pas gâché notre séjour au riad.

Tout est prévu pour un séjour agréable, notre chambre était spacieuse ( nombreux rangement) la literie confortable, la clim efficace. Les petits déjeuners servis en terrasse copieux la piscine et le jacuzzi très appréciable