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Excellent four star hotel with good amenities in the rooms - shampoo, conditioner, soap, shower gel, body lotion plus nail file, shower cap, cotton buds, cotton wool pads and water in the mini fridge, safe in the room. Dressing gown and slippers provided. I paid extra for a slightly larger room with a view of the Old Port and it was well worth it. The Port is noisy but the double glazing is very good. The A/C in the room was good. The room and bathroom were clean and serviced daily. I thought the shower could do with an upgrade - no hotels have a hand held shower these days but it was sufficient. Also the room carpet and the main stair carpet are tired and could do with replacing but they were clean and vacuumed. The reception staff were fantastic - friendly, helpful, always pleased to see me when I came back in and interested in knowing what I’d been up to. Milolo was especially good, getting my room ready a bit earlier when I arrived on an early flight, helping with information and printing out my boarding card when I left, but they were all lovely. As a single woman traveller I felt safe and comfortable/at home in the hotel and would highly recommend it. I would definitely go back.

Price is quite reasonable with quality breakfast and facilities. Location is very good. Near to city centre. Parking fee is not bad. But the hotel is very busy. No bath and hand wash gel for both of my two rooms, even I went to the reception to request, they marked the problem but finally ignored which made me a bit disappointed.

Excellent location overlooking the port of M****ille. Just in time for the 7.14 French National Day, the fireworks show is right in front of the hotel. The quality of InterContinental is as good as ever, and the swimming pool is very popular. But one day I forgot to clean the room.

The hotel is in a good location, opposite the old port of Marseille. A taxi from the train station costs about 10 Euros and it takes about 10 minutes. It is also close to the bus station. There are many choices of restaurants near the hotel, as well as tourist supplies stores selling Marseille soap. The hotel's breakfast options are not many, but the taste is ok. Except for toothbrushes and slippers, other toiletries are available in the room, as well as a kettle. The power conversion plug you bring cannot be used. You can borrow it at the front desk of the hotel and the credit card guarantees it. There is a library in front of the hotel, which is suitable for customers to relax. Water and cookies are provided. Overall a very good choice.

It is with immense satisfaction and tremendous felicitation to all the managing staff at Goldentulip Euromed-M****ille. I would wish to extend my very special heartfelt thanks to Ms Celine, Ms Taina, and Mr. Saintiago. The tremendously competent lady: Ms. Celine. She is really a GTS: Géniale, Top, et Super. Ms. Taina is an always helpful lady with a special welcoming smile that makes feel more than at home. Mr. Saintiago is a man of solutions. He never tells you about the difficulties. For him, there is always a solution for the customers when a whatsoever problem happens. Thanks to you three, and to all the staff working with you, Goldentulip Euromed-M****ille has become a place for everything and everything in place. In a word: You are the best. 👍. I wrote this review after more than ten stays in this exceptional hotel to say that buildings become alive with the working staff that are managing them. I have tried three other nearby hotels, and it is a mistake to even think of comparing Goldentulip Euromed-M****ille to them. You cannot compare the incomparable!!

The service is very good, the balcony view is also very good, and the bed is very comfortable.

Hotel very well located, which allows you to see several historical monuments in M****ille with great ease and on foot to almost everything, welcoming staff, however a few remarks: absence of sheets under the duvet, in summer put a warm duvet is inappropriate, the rooms need a little renovation, several holes in the door and on the wall, the shower did not work well, not very worthy of a 4th hotel, our son's bed was not made when we returned

The hotel was quiet (provided your window closes well...), But the darkening curtains were old, and see through. They really provide the minimum Accor benefits for a gold/platinum/diamond member. No way to get a welcome drink for the two occupants of the room, and no gift as a benefit. Moreover it is the only hotel in the town that does not participate in the free breakfast at weekend benefit. Please take that into account. It is not advertised anywhere and we were told that we had to check it for ourselves on Accor website. The hotel takes a lot of advantages by using the name Mercure and attracts status members but they do not take this responsibility seriously and give the benefits as they see fit. The customer is not in a position to negotiate what benefits they want, so why is it so easy for a hotel to opt out?

A well-located hotel, right in the center of Marseille. Very friendly service (the hotel receptionist is a very friendly and helpful young Portuguese woman), very beautiful rooms, and very good value for money. I recommend it to anyone who wants to explore the city on foot and be close to the main tourist attractions.

Spent 2 nights here recently. We arrived by train and decided to walk. It took us about 15-20 minutes from St Charles station using Google maps. There is a tram stop right outside the hotel but we didn't manage to figure out if the line went near the station. Big, open reception area. We didn't try the breakfast but instead walked round to cafe Pomme du Pain for a crossaint and coffee (it's in front of the Leš Terrasses du Port shopping mall which is about 7 mins walk but if Leš Docks is open you can cut through to make it quicker). There were also a few cafes and small eateries inside the Leš Docks shopping area but very quiet in the evening when we went so another night we walked to the Old Port, about 15-20 minutes. There's a couple of bars on the way too. Decent size room for our stay and we had room for our 2 large suitcases without feeling crammed. It was my birthday when we arrived and staff had put some balloons and deco in our room along with some lavender and soap which was a lovely touch. It would have been good to have had tea/coffee making facilities in the room. We were able to leave our luggage after check out for a couple of hours which was handy.