David_75757575
November 6, 2021
Hello, Weekend stay with my son to treat him to a match at the Vélodrome stadium. On arrival, you have to look for a smile from reception.... Then, elevator works intermittently, a person from reception comes and explains to me that sometimes it has to be reset. Then, once inside, tiny and dirty like the rest of the hotel... In the room, the heating doesn't work, I report it to reception, she goes up and explains to me the next day that it works so that we spent the night before a more than cold night, no pillow or extra blanket.. Everything is cold in this hotel, I am a customer of the ACCOR group and have the opportunity to stay in different hotels of the ACCOR group , it's a shame to leave a hotel with such an image... There is complete negligence on the part of the management of this hotel... Mosquito zone, impossible to open the windows, great for ventilation in COVID period... From the window superb view of the migrant tents... In short, management, reception, renovation, everything needs to be reviewed in this Hotel!!!
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