Veranda Paul et Virginie Hotel and Spa, 4 Star

The room was clean and spacious. I really liked the service. As I was travelling with my elderly mom, everyone was courteous with her and made her feel at ease. It was the first time that my mom was staying in a hotel. We met Toulsila who helped us with some great advise. Loved her genuine smile and the way she really listened to our queries and replied promptly. The swimming pool was beautiful, even though the weather was a bit gloomy. Overall beautiful experience.

The management is unacceptable! I’ve never felt so humiliated in my life being an experienced traveler and hotel guest around the world. They have completely spoiled our holidays and the whole perception of Mauritius. Don’t waste your money

A beautiful hotel & location and lovely that is is adults only. So many amazing things about Veranda Paul including the setting, the food choices but more importantly, the staff are literally second to none. Each and every one are polite, attentive and will go the extra mile. They can not do enough for you. We have stayed in Mauritius before at a different hotel which we tried to re book but is undergoing renovation so chose the Veranda Paul. We had a long talk with one of the staff on our last day about a few things we found quite disappointing. Not awful things, but things that if addressed, could so easily take your holiday to another level. I don't know what other rooms are like so can only comment on our own which was the comfort room and was perfectly adequate. We were lucky enough to have the top floor room right at the end of the resort and it was amazing and so private. Our bathroom was good, although the grouting on the step in the middle had created a groove so the water pooled out every time we showered and had to use the small towels as well a the floor one to stop the water going everywhere! Not a big deal but again, an easy fix. The size of the room was ok. The only changes I would suggest would be a bit more storage around the dressing table area as there is no room to put make up/hairdryers etc. A simple addition of a drawer to at least put everything away would make a a huge difference. Also definitely not enough wardrobe space. It either needs a lot more space at the bottom to store suitcases, or, perhaps beds raised off the floor to allow placing them underneath. As it is, they all had to be just left at the side of the room. English plugs make life so easy and also USB points in the room too. A simple thing that makes life so easily day to day while your away. The wifi is absolutely the BEST I have ever had in any hotel around the world we have stayed in. No having to go and sit in the main building just to log on. The coverage is brilliant everywhere. Ignore comments about the food being repetitive. Its not. Yes, of course you will get some things the same each day, thats true of most hotels, but the hotel provide a fantastic varied menu each day and there is something for everyone. The saint Gerant restaurant menu is exceptional. I can honestly say I did not have one single meal that wasnt great - and I'm an Ex Chef. The biggest issue we discussed was the All Inclusive set up. It is quite simply ridiculous and has no consistency whatsoever. At least 4 or 5 times a day you are being asked "are you all inclusive" and it gets very tiresome. You have to sign a receipt almost every time you have food or drinks, even though its zero? Why? What is the point. On one occasion my husband went to sign and told the barman that it wasn't our bill. He said, doesn't matter. Then why are we signing it? The next day when asking to sign they said, no its fine you dont need to. As I say, no consistency. There is a drinks menu s

Excellent stay in Mauritius! The staff was very friendly and helpfull. The room with balcony had a perfect view over the lagoon. You can book trips for snorkling and diving at the hotel. The breakfast and dinner buffet are very good! And the restaurant at the beach is superb!