Top Hotels with Gyms in Mazatlan

The location of their private beach is the best in my opinion it’s so clean. The service of the hotel is too strict. I ran into problems because of the bracelet thing. One of my family members got her deers erased by being in the beach and she was stopped and asked to go to the reception to check if she was a guest at the hotel but we told the security to look at our bracelets and they were from the hotel and my grandmas was also fading yet he didn’t believe us so we had to go to the reception. It was time wasted that we had to deal with just for them to be yes they are guests. And then it happened again because the first time they didn’t change our bracelets when they should’ve have done that in the first place.

My family stayed at Pueblo Bonito Emerald Bay Feb 18-Mar 4, 2023. As always we had a wonderful visit at Pueblo Bonito. We are extremely thankful for the wonderful people working so hard to make our vacation relaxing. Melissa and Enrique are very friendly and helpful. Melissa took such good care of us. My son got sick when we were there and she made sure to help us get a doctor. He was feeling better in no time! At the Cordelier, Carmen, Jairo, Claudio, Nahu, Ariel without fail are welcoming and attentive. At the poolside, Felipe was the absolute best. Antonio at the front entrance was a familiar welcoming face who went above and beyond to help us out. The only negatives I have is that the lounge chairs by the poolside are very uncomfortable. It was quite difficult to get out of the chairs. Also, there was one employee, named Idilia, up front in the lobby that was extremely rude. She approached us when we were waiting and started scolding us. It was very unprofessional and I was quite surprised as everyone else at Pueblo Bonito has been so friendly and helpful.

This hotel is well located, rooms have an ocean view, beds are comfy, restaurant makes yummy food and it’s very affordable. Beautiful sundeck overlooking the beach/ocean and Deer Island. Only downfall is the bands that show up on the public beach and play for hours and hours. They have really loud speakers and play so loud that you cant relax, have a nap or even have a conversation with someone sitting next to you. We’ve complained to the hotel and there is nothing they can do until 8pm. They usually play for over 4hrs. Not relaxing at all. It is unfortunate because this hotel is great but I am looking forward now to leaving.

The location is great, the pool area is very nice, and the restaurant ”condimento” is great during the breakfast buffet. However, I would not recommend the hotel for the following reasons: -My room was ugly, dated, and in bad condition. Additionally, there were bugs in the ceiling. -The hallways in the hotel smelled bad due to the garbage being stored outside on the bottom floor (I have pictures) and the open property next door having a garbage disposal area right next to Emporio hotel. -The valet parking took too long to bring vehicles to customers. -The bar was attended by young people unaware of customer service, the waiters and bartenders needed to be trained. Some waiters would charge you for drinks before delivering, and others would not. Most customers had to go to the bar because waiters did not approach anybody for orders or drinks. Lastly, the bartenders would play music randomly and stop/interrupt the songs if they did not like it, making it very annoying. -It was very inconvenient not being able to bring coffee, water, or food to my hotel room. I recommend the hotel for the breakfast buffet. It has a great view, and the service during breakfast was good!

My husband and I stayed 3 nights. The location was great for walking, catching a Palmonia for a tour, going to Mass at rhe Cathedral, and picking up amazing bakery at a place called Panama. The staff were friendly and hard working. Marco was a ”stand out” at the pool bar. He was super friendly and remembered us the next day. He is going places! We ate at the Thai restaurant the first night which was very good. Italian, the 2nd night was average. We enjoyed the live piano and the singer/waiter. The sushi restaurant was excellent our 3rd night. We were on the all-inclusive plan. Breakfast at El Patio across the street pretty good. Take bridge to get there. The place is perfect for families with kids! The kids loved the pool area and cliff jumping. It was very noisy even in our room since we overlooked the pool. The pillow cases were too short for the pillows and the sheets too short for the mattress. Fortunately, the mattress was comfortable. Pro Tip: Pool at the El Cid Granada is quiet and peaceful if you need this. We moved to a more peaceful resort on the outskirts for the next 3 nights.

We booked this hotel at the last minute because our AirBnB was a bust. Went here with a group of 6 women and booked the two bedroom suite on the 7th floor. This place was amazing! All of the staff were super nice and extremely accommodating from the restaurant staff to housekeeping, to the men who helped out on the beach in front of the resort. We enjoyed drinks at the Oyster Bar. Wouldn’t suggest doing this unless you wanna pay USA prices for shots. We left with an unexpected $100 tab! If you stick with mixed/frozen drinks it’s not as expensive. Would recommend a Miami Vice over expensive shots. Location is great within walking distance of a lot of places. Catching a ride is super easy because the taxis wait outside of the resort. This resort is right on the beach and has a nice seating area. Only gripe and why I took off one star is the vendors. It would be nice if the people working for the resort assisted with shoeing the beach vendors away. The amount of times I had to say “no” was ridiculous. They almost make it hard to really enjoy the beach. I had to pretend I was asleep so they would leave me alone. Definitely recommend this place for the staff and great room. The views were amazing, we were able to sleep to the sound of the waves and watch the most beautiful sunsets. Amazing staff. Great location. Clean room nice bathrooms.

Our family of 5 had stayed at this resort for the first time. We have 3 kids ages 6, 12, and 15. We had a wonderful time. We decided to go with the all-inclusive package. We had a difficult time finding reviews on the all-inclusive so decided to give it a chance. We're glad we did. It was worth the money. The food was good, drinks were great, and we enjoyed some of the excursions including zip-lining and going to deer island. The highlight of our trip was Adrian who is a server at the pool. His English was excellent and he worked so hard to serve our family. He learned what we liked and how we liked things and was proactive to make sure we had everything we needed. He was fun and his service was a large part of why our time was so relaxing and special. We also loved that the resort was so close to the ocean. The water was so warm and we had a great time playing in the water with our kids. The rooms gave us a nice place to rest when we got too hot or needed a break. The WiFi worked well for us and was fast enough to stream movies and do a long Zoom work meeting. We had a great time and hope we can return someday.

The truth cleaning leaves much to desire, they did it very late and it is not very good, there was never water to drink in the room and the products that they provide you for cleaning are not too good, The hotel is very comfortable and the staff are very friendly and careful.

Very good area, excellent service, I only think there should be more variety in the a la carte restaurants.

This was my first stay at the Park Inn by Radisson in Mazatlan, and since my arrival the staff made me feel welcomed and the service was great! I experienced the restaurant for dinner and breakfast and the food was fresh and tasty! Thank you Gabriela and Team!