Red Roof Inn & Conference Center McKinney

The staff was efficient and the room was clean, but it’s an older building definitely showing its age. No breakfast available and no coffee pot in the room.

Heat and air unit put off a musty odor and it has cockroaches.

The property was very well lighted. The rooms were easily accessible with exterior entries. I was grateful that they accepted my pet, with a deposit, and it was promptly returned to my credit card after evaluation by management. My pet room had plank vinyl flooring, so bring the slippers if you don't like cold bare floors. The rooms were very clean, updated & the bedding comfortable. My only wish was for a room coffee pot & cups. I most likely will stay here again to visit my family because it's location is easy to get to their place.

It worth what I paid. The staff were not as friendly as I'd prefer but they were courteous and professional. I'll stay here again if necessaryl

The room was clean and comfortable. The only downfall was the hotel is next to a restaurant that plays live music late over the weekend.

I read the reviews but thought that any thing that bad would be out of business. I was WRONG. I paid up front for my daughter. The day of her arrival, I called and spoke with the receptionist to verify the check in process. My daughter was denied her room for the first night and again the next morning. I had to go in and "speak" with the staff. They refused to give me the managers name and refused to reimburse my paymet (for eight days). Finally allowed her to check in. I think the scam is to allow upfront paynent, then deny access and double book the room. I watch two other couples ho through the same thing. Stay away from this hotel. The GM, has six othet locations. Im will to bet that the scam is being ran at those lications.

I didn't stay room smell like smoke and area was bad. Didn't like it at all.

We stayed here four nights. Our room was serviced only one day, and two nights we could not find close-by parking because all spots were taken by patrons of the bar next door.

My family had events going on all weekend and we'd get back to the hotel around 10pm to find no parking due to the Hanks BBQ customers using the entire hotel parking lot for there convenience. We had to circle multiple times to find parking or to wait for someone to leave. I understand there's a sign that says additional parking, but for the entire parking lot to be full, thats just ridiculous.