Fernandita
January 11, 2024
It's a motel, not a hotel, a very noisy area, I asked for a refund and they said that due to their policies they don't give refunds (because they don't have cancellation), however the policies also say that they don't accept children and they could break that but returning or canceling that doesn't break it. How convenient for them, hard beds and pillows, no elevator, they gave me the 4th floor and we suffered with my mother and minor son, they acted very badly, only what suits them, however they say no minor and that rule if the They break up but cancel the reservation, not that, not hahaha, how convenient for them and bad for me, that I endured everything in that motel and 3 nights, terrible experience
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