Fer a Cheval

Been at the hotel for skiing vacation from Feb. 9th till Feb. 16th 2024. It is important to stress that my evaluation of the place is based on comparison with other 5-stars hotels in Savoie region I have visited last couple of years. The hotel itself appears to have the gone through the last renovations many years back. That is visible in the lobby, but even more in the rooms (scratches on the walls here and there, obviously aged paint in some corners etc.). What I found especially weird in my room was the toilet bowl combined with a shower (picture enclosed). There was no drinking water supply in the rooms, which again, taking the price of the room should definitely be a standard. Other than that the premises looked ok, but only that, which considering the price of the hotel, was rather disappointing. I should mention however, that there were a lot of old wooden furniture and equipment which contributed to the cozy alpine atmosphere of the premises. The food in Fer A Cheval is definitely to be regarded as satisfactory. Diverse and good quality breakfast offer, and an exquisite in-house restaurant were a satisfying choice both for morning meal, as well as après-ski dinner with friends. The SPA area consists of swimming pool and a small gym as well as two dry and one wet sauna. The area was rather well maintained, although the saunas were not always working, which was frustrating. The staff was neither prompt in having them fixed. Other than that, however, the staff should be regarded as friendly and helpful, although not everybody (even at the reception desk!) was able to communicate in English, which should be a standard, taking the fact that there were numerus guests from abroad in the hotel. Having all that in mind, I would say the hotel left me with a slight flavor of disappointment. There were a lot of aspects and experiences which were only satisfactory, which is especially strange that it wouldn't cost a great effort on the hotel's management side, to make them simply great. Therefore, the value for money ratio of the hotel should be regarded only as average.