Quality Inn Hotels in Melbourne

This was our second time staying in a loft apartment on level 5. The temperature in Melbourne hit 34 degrees and the loft area that contained the bedroom did not have the air conditioning reaching the area, so it made an uncomfortable 28 degrees for the night to sleep. The premises does not advertise the opening hours for reception and I asked on Saturday what time they opened on Sunday and was advised 8am, when in fact they open at 9am. Through my own oversight, I left my keys in the room and had left the room cards in the express locked box. When I discovered the keys weren’t with me I returned thinking they opened at 8am, this was also confirmed by another guest stating they were told they opened at 8am as well. We missed our flight home. Will not be staying in this establishment again.

The hotel environment is great, a buffet breakfast of 20 knives can be bought, and the taste is good. The hotel is a single building with a lot of entertainment venues, about 15 minutes away from the Melbourne Hotel. It's easier to find.

The star rating (and therefore room rates) for this hotel should be downgraded unless or until the renovations are completed. As other reviews state, there’s good and bad. The “good” is that my room was newly painted, new soft furnishings, clean bed linen and comfy new bed. The “bad” is in mid-winter In cold Melbourne, you can’t get away with having no hot water, or at best luke warm, despite running the tap for 10 minutes each morning of my 3 night stay. Further, there is no breakfast room (supposedly under renovation too). Also, attention to details such as removing rubbish, used bed linen etc from the passages and bins should be done promptly. The bathroom was probably “renovated” but tile grout and corners we’re still grubby, the towels were plentiful but old, yellowed and threadbare (chuck them and buy some fluffy new white or black ones). The coffee mugs still had the evaporated dregs of the previous user’s drink in them! Yuk. But boiling water in the kettle fixed that: but should I have been the one to do that? Overall it’s a disgrace to what it was 5 years ago when I stayed there. Not ever returning which is unfortunate because it is in a great location for university and city access, cafes, and recreational parks, and transport.

Stayed here for a business trip. Has been a great place to stay, nice English/European traditional decor and furniture, very clean room near to everything. Room has all the amenities: iron, ironing board, hair dryer, lots of towels, chairs, table, desk, arm chair, comfortable bedding and pillows, air conditioning, free wifi. Function rooms look great. Near shopping centres and restaurants

This is a quirky motel. From the outset I was horrified checking in as from the outside it looks dated. Check in was slow however I was not in a hurry so went with it. The restaurant and bar was closed indefinitely and it is not near any food options but I had a car so was okay. Felt very creepy having all the rooms overlook an empty restaurant and conference centre. To my pleasant surprise the rooms weee fully renovated and great. The bed was fabulous and the pillows were amazing. I probably wouldn’t stay here again but it is a good cheap option.

No breakfast, no extra bed, suitable for children, convenient location, no parking

I stayed here twice for 1 night, a week apart as a necessary stopover near Melbourne airport because of awkward flight times. The free airport shuttle is easy to access by phoning them on arrival (sometimes they might already be there), and it leaves the hotel every 1/2 hour, you just pre-book. My first stay I was in room 174 on the 1st floor. There is a lift but it's a long way around, and just a short stair climb. I couldn't manage my suitcase but a staff member was happy to help me. The room was clean, bed very comfortable, but the pillows were those very high ones, which aren't great for me. I didn't do anything about that since it was just the one night. The bathroom floor was incredibly cold though, so having the shower mat down was necessary. The only real noise I noticed were some very noisy squawking birds (cockatoos) at dawn. 2nd stay I was extremely impressed at check in. They'd kept my details so I didn't have to re-register; they remembered the trouble I had with my suitcase so gave me a unit on the ground floor (room 203 which I found to be nicer- easier to get out of the bed on both sides and a bit more spacious), and she'd remembered my passing comment about the pillows and had managed to track down some flatter ones and had them waiting on the bed. So excellent customer service :) Sadly I had to leave at 5.30am the next day! Just a couple of minutes away is a Red Rooster chicken fast food place, and a Hungry Jacks (aka Burger King), and it's about a 10min walk to a shopping centre with supermarkets. For a stopover I highly recommend this hotel and I will definitely stay there again if I'm doing a Melbourne stopover again.