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5 star

Le Méridien Melbourne
4.5/584 Reviews

Le Méridien Melbourne

Melbourne Central Business District Melbourne|0.07km from Imperial Hotel
The Deluxe room we were allocated was possibly the worst view you could get for the most expensive price you could pay. We were allocated a room ( 210) directly opposite the lifts and in the room out view consisted of overlooking a persons apartment and as they were having drinks on the balcony and we were maybe 2metres away from that building there was zero privacy . The curtains were very fine materiel so in order to have some distance between us and them we were forced to keep the heavy drapes closed all day and night . This made the small room very claustrophobic, the windows don’t appear to be doubled glazed so on the lower levels you can hear the bins being emptied and the general rough and tumble of the lower laneways and the residents in the adjacent building having late night drinks . When we enquired about moving rooms we were offered a room two doors down . The annoying thing was they said they were fully booked so there was no rooms on higher floors we could move too . A quick check on Wotif revealed that there were actually rooms available that you could book so there were vacancies , but l guess it was better to hold them open to get top dollar rather than to accommodate current guests who’d paid upfront 2months prior . I would have moved current guests who had a legitimate concern if it had been me making the decision as a gesture of support, but l guess they weren’t to concerned because we’d paid already but that type of contempt for guests who chose to stay in good faith wears thin . Not a pleasant stay wouldn’t recommend and will be happy for a refund !

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Business travel

InterContinental Hotels Melbourne, an IHG Hotel
4.2/5134 Reviews

InterContinental Hotels Melbourne, an IHG Hotel

Melbourne Central Business District Melbourne|1.51km from Imperial Hotel
Stayed here as a Diamond Ambassador in an iconic suite - Check in experience was great, warm welcome, benefits acknowledged and welcome drink provided. Amazing room, ridiculous amount of space, comfortable bed, great little office/working area. Unfortunately, the general level of service/care factor is lacking especially when staying in a room costing over 1k a night! One of my complimentary water bottles was open/used and about half empty, yuck. Later that day I wanted to use my $25 credit on the minibar 200ml bottle of gin (which is listed as inclusive of 4 mixers). Gin was missing from the mini bar I couldn't find it. Called down to reception to ask if it was by request, they assured me it should be there and would send someone up. Waited 2 hours and no one came which frustrated me as I was waiting so called down again and was assured someone was on the way. Someone did arrive with a huge bag full of everything except the gin. When questioned didn't seem to know what I was talking about, I had to point to it on the minibar menu and was met with a very confused expression, he left. Then about 30 minutes later a different person arrives with the gin bottle, success. However upon checkout there were a bunch of mini bar items charged which I hadn't consumed, and in fact were not even missing. I hate having to have that conversation but after only 3 words they were ”happy to remove them” which makes me think this isn't an uncommon occurrence. I later noticed that the mixers were charged as well where as they should have been included with the gin purchase cost, but I couldn't be bothered wasting my time to try and sort it out. Club lounge service was attentive but did fill up and get quite busy in the evenings however my drink was always topped up and the staff there were friendly and engaging. Temperature control seems non-existent in the room and I'm convinced it makes no difference what you set it to. I had my do not disturb on until mid morning, so as I was leaving for the day dropped by reception and said I may have missed housekeeping and could they have someone make up the room. Arrived back a few hours later and it hadn't been done. All up a real mixed bag here, but can't help feel my simple requests were a bother and inconvenience.

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Breakfast

Rydges Melbourne an EVT hotel
4.9/5105 Reviews

Rydges Melbourne an EVT hotel

Melbourne Central Business District Melbourne|0.19km from Imperial Hotel
Stayed for 2 nights. The location was excellent, Bourke Street was 20metres away and you could get on any tram for free within the city, was also 5min walk to Parliament station or 20 min walk to Southern Cross station (where the sky bus from the airport drops you off). The staff were friendly at check in, although, not much information was provided about the package I booked, if I hadn't seen online before booking that I also get a $20 F&B credit I wouldn't have even used it (it wasn't written on my confirmation either). I tried to ask reception but I think because I had other questions (like breakfast times and costs) she just said everything I need to know is in the welcome letter, (information about my credit was not in the welcome letter). I was able to use the credit for the pre-booked buffet breakfast with reception for $22 ($32 if not booked the night before), buffet was only available certain days, otherwise it was in room dining only. When I had the buffet the team was friendly and very efficient, what I liked the most was the covid safe practice that they were doing, all staff were wearing disposable masks (so not the material masks that might not have been washed for days), they wore them properly and not half on their face with their noses showing. There were no shared utensils, all items were in/on little jar, bowls or plates. Even the hot food was served to us by the chef so not touching the tongs that other guests touched. I requested for a late check out and they were kind enough to offer an additional hour at no extra cost. Room was pleasant and sufficient for my trip. Would stay again next time I'm in Melbourne.
Mantra 100 Exhibition
4.2/596 Reviews

Mantra 100 Exhibition

Melbourne Central Business District Melbourne|0.26km from Imperial Hotel
Location: The location of the hotel is very convenient, many sightseeing points and shops are at walking distance (10-15 min). Moreover, there is a plethora of restaurants around the hotel and China Town was also a 10 min away. Cleanliness: Although the room looks clean at first glance, without room service available, the room can get messy and dirty really quick. Moreover the toilet and cooking area are relatively small, which makes everything cramped together and drips everywhere. Another thing to note is that the shower place in the bathroom does not have proper enclosement which will cause water to splash all around when taking a shower to bath, especially the water closet which causes a lot of inconvenience. Service: The staffs at the counter are very helpful and friendly. Not only they were polite but they will help and make your stay as pleasant as possible by assisting you with your needs (extra amenities and beds). General Facilities and amenities: Even though you can always ask for extra amenities from staffs, the facilities ans other services in this hotel is completely lacking. As mentioned, there is no house cleaning service provided nor there are any other recreational facilities such as swimming pool or in house kitchen. Another point to note is that Mentra 100 is not a big hotel, they only provide 1 or 2 room selections. If you are travelling with 4 ppl or above it is best to keep this in mind as some people might need to sleep in the living room given the limited space.

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Top rated hotels in Melbourne

Searching for hotels near Imperial Hotel? Compare room rates and reviews to find your ideal stay.
Sofitel Melbourne on Collins
4.4/599 Reviews
Melbourne Central Business District
The first time I drove a sports car, the parking guy trotted over to greet me every time and could remember my name. Later, my car was repaired, and this time I came with a car provided by the insurance company. I parked more than ten times for three days and three nights, and every time I was asked to wait, I couldn’t remember me every time, and every time I was asked why I was here, I was here to ****. Live directly next time crown.
Oaks Melbourne on Lonsdale Suites
4.2/5133 Reviews
Melbourne Central Business District
We stayed in the Two Bedroom Executive Apartment which is a composed of 2 room-type having good privacy. The room is quiet and clean. No daily housekeeping but we can request for towels and garbage bag from reception when required. The staff are helpful. This apartment is a bit far from city centre on foot, but it is within the free zone so we can take the free tram at the Parliament Station.
Hotel Grand Chancellor Melbourne
3.9/5109 Reviews
Melbourne Central Business District
Centrally located this hotel is just above average. Secure Parking next door is offered but not guaranteed. Room service food is ok but not as hot as you would expect. Room is a good size & clean and neat. Staff very friendly. Good for a few days or overnight stay. Restaurants in the area are varied and abundant.
Mantra on Russell Melbourne
4.2/5109 Reviews
Melbourne Central Business District
The location is good and it is very lively to go out. On the side is Chinatown. The food is very rich. It is also close to the concentrated place for us to join the tour group. The hotel facilities are very ordinary. It feels that it has been clean for a few years but the cleaning is still clean.
Le Méridien Melbourne
4.5/584 Reviews
Melbourne Central Business District
The Deluxe room we were allocated was possibly the worst view you could get for the most expensive price you could pay. We were allocated a room ( 210) directly opposite the lifts and in the room out view consisted of overlooking a persons apartment and as they were having drinks on the balcony and we were maybe 2metres away from that building there was zero privacy . The curtains were very fine materiel so in order to have some distance between us and them we were forced to keep the heavy drapes closed all day and night . This made the small room very claustrophobic, the windows don’t appear to be doubled glazed so on the lower levels you can hear the bins being emptied and the general rough and tumble of the lower laneways and the residents in the adjacent building having late night drinks . When we enquired about moving rooms we were offered a room two doors down . The annoying thing was they said they were fully booked so there was no rooms on higher floors we could move too . A quick check on Wotif revealed that there were actually rooms available that you could book so there were vacancies , but l guess it was better to hold them open to get top dollar rather than to accommodate current guests who’d paid upfront 2months prior . I would have moved current guests who had a legitimate concern if it had been me making the decision as a gesture of support, but l guess they weren’t to concerned because we’d paid already but that type of contempt for guests who chose to stay in good faith wears thin . Not a pleasant stay wouldn’t recommend and will be happy for a refund !
Laneways by Ovolo
4.5/582 Reviews
Melbourne Central Business District
It's a beautiful cool boutique apartment loft style hotel with cute cool things in the lobby and very nice staff and the rooms we had a 2 bedroom suite, are super cool, lovely minimal furniture and great location. Amazing beds and bathroom no bath tub in our room maybe you have to ask for a bathtub room or they dont have them I didnt ask. Theres 24 hour reception and no intercom. Great hotel all up!

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