Caybeach Meloneras

Just returned from caybeach Superior room. Holiday overall very good food quality is fairly good with the exception that it is not very warm , the staff are very friendly and pleasant especially in The restaurant the only exception to this was the manager who obviously doesn’t want to deal with customers who have a complaint. The was a lack of room servicing ie after 4 days the room hadn’t been touched . The towels were changed a bin’s emptied after complaining the receptionist informed me that the cleaning staff were very busy this is not the customers problem.

Stayed here for 10 nights in apartment 2181 which is quite far from reception. We were a bit disappointed at first as the garden was right at the end on a roundabout. Fortunately it was quiet so didn't affect us too much. The cleanliness of the apartment needed a bit of improvement and the cleaners only came in 4 days out of the 10. The reception staff weren't friendly or welcoming at all. We paid for a meal in the restaurant on our first night which wasn't great. The food at the pool bar is lovely though and they do a lovely pina colada. The pool near our apartment was really nice, heated and very peaceful. We ate out for the rest of our holiday and there are lots of lovely restaurants to choose from which are a 15-20 minute walk away along the promenade. We had a lovely paella at El Caldero, 2 lovely Chinese meals at Chino Canton, lovely fajitas at Pitos y Flautos, a really nice Indian at Misbah and a lovely steak stroganoff at Maximilians. Cafe del Mar is a great bar for cocktails and entertainment. If you turn right at the bottom of the slope there are a few nice little bars there too. We had a bus trip to Playa del Ingles which was only €1.40 each and took 20 minutes. There are loads of shops and bars on the beach front. Overall, we had a lovely holiday, just a couple of improvements with the accommodation would have made it better.

First of all ignore the bad reviews, this hotel was to a great standard and very peaceful, our room was around the pool next to the gym which was perfect for us. The hotel is big and walking to your room feels like a maze if your far away from the reception like us, so not ideal for people who struggle with there Mobility The beach and restaurants are around a 15 minute walk away. The area is very quiet, so it's perfect if you're looking for a peaceful break. We didn't have food included but we paid for breakfast and it was definitely worth it, great selection and the staff were all very friendly.

We really enjoyed our week here. The apar**ent was roomy and clean with a large terrace with sun loungers, table and chairs. The food was lovely. A buffet service breakfast and evening meal with something different on the menu every day. There are 4 pools, 1 was for kids. They were never crowded and you could always get a sun lounger whatever time of day at the pool nearest the pool bar. The staff were really friendly and happy, everyone spoke. Location was very quiet and you could walk about 1km along the coastal promenade into Faro de Maspalomas where it was a hive of activity with highend shops, boutiques, restaurants, ice cream parlours and bars and a lovely beach. We also walked to the dunes and went on a camel ride which was a great way to see both camels and the dunes. We would highly recommend staying here and we will definitely come back.

Stayed for 10 nights in room 904, which is a very spacious two bed, two bathroom property with an upstairs balcony and a garden at ground level. Hotel is vast with no problem getting 4 sunloungers any time of day. The hotel has 3 pools, all very clean and look recently updated. The hotel is located in a quiet location with a 15 min walk along the seafront to shops and restaurants. The apar**ents are cleaned 5 times a week and are spotless. Great credit most go to the cleaning staff. We found all staff excellent from reception - Victor very helpful when we had queries. To Isabelle in the kids club, she did a nice easter egg painting class and easter egg hunt that our kids loved and many games. The staff at restaurant always greeted us with a genuine smile and promptly had a table ready for breakfast and dinner, esoecially Carmelo. A few improvements could be made: More dinner offerings for Vegetarians. Like a vegetarian dish of the day. Beds we found had mattress protector on and also very soft. Could do with updating the mattresses. Would return again for the room space and relaxed vibe.

Apar**ents already a little run down, kitchen poorly equipped, can’t even have a pot and a pan on the stove at the same time. Staff friendliness could also use an upgrading. Absolutely no toys or floaties allowed in the pool. Ok, hotel for a retired couple but definite not for a family with kids. Not worth the money.

The staff was rude and the room was not clean. We could find both ants, hair and dust at the room. I would not recommend this hotel. The place of the hotel was good, a bit far from restaurants, but the walk there was nice by the ocean. I would spend my money on another hotel in the area.