"The overall feeling of the hotel is very good, but it seems that the service or some things would have been better last year"

"It was fantastic again. A sea-view room right on the boulevard. Delicious food and a fantastic wellness center and sauna. The personal service is a reason for many people to return. See you soon."

"Incredible hotel, both inside and outside, top staff, hearty breakfast with a very wide choice that can please everyone. I recommend and I will return without hesitation, the price is more than justified."

"The accommodation was very clean and the staff very accommodating! :)"

"Fantastic choice! If you’re looking for a cool and calm atmosphere, this hotel is beautifully located and perfect for first time travelers. Although it’s a bit far from the main town, Maspalomas has its own charm, with many fun spots within walking distance. Overall, it’s a lovely hotel in a great location, oh wow! The rooftop bar with the scenic views… I highly recommend hotel faro for tourists and first time visitors. Keep it up!"

"Spectacular hotel with an unbeatable location. The staff was very attentive and charming."

"Location of the hotel, rooms, room service and breakfast very good. The dinner (buffet) was acceptable. The first A la Carte booked was good, the second one was canceled the evening before (restaurant closed?). What was noticeable, however, was that most of the dishes and glasses/cups in the restaurant were not completely washed. In this respect, unfortunately, a point deduction."

"A fabulous place to stay! Perfect location on the beach, easy walking distance to restaurants and 25 mins from airport. We had a swimming pool room and it was perfect - comfy king bed and sunbed over the swim up pool. Breakfast on the roof terrace was delicious and overlooked the beach. The best thing was the welcome and service from Malin, Graziela and Rita. Personal, professional and friendly. We plan to return!"

"We've just got back from a week's half-board stay at RIU Palace Meloneras, and came away with pretty mixed feelings, so I'll try to give a balanced picture. Starting with the good: the pools here are excellent — beautifully maintained, with good depth and a genuinely pleasant temperature. The poolside area was kept spotless throughout and the staff looking after it were consistently attentive. There were also a few pool activities on offer, including some water sports, which was a nice extra. The spa was clean and, most of the time, pleasantly quiet, though I never really got the appeal of a cold jacuzzi — personally I'd have much preferred that space to be an indoor swimming pool instead. The hotel itself is clearly very well looked after. Rooms were high quality, but for a 5-star hotel, the amenities were surprisingly lacking—they don't even provide basics like a toothbrush or toothpaste. Still, the hair salon was excellent, and prices overall represented good value. Every member of staff we came across was genuinely nice. The food was good quality, but the selection felt a bit tight. If a particular day's dishes weren't to your taste, you were pretty much stuck with the standard fallback options (lasagne being a regular one) rather than having much else to choose from. Getting a table at busier times could also be tricky, as the restaurant genuinely fills up fast. That said, it was kept clean throughout and staff were quick to clear plates. However, one frustrating observation was a sense of favoritism in the dining room—some Spanish guests frequently seemed able to bypass the queue for tables and had chefs cooking them fresh omelettes that weren't offered to the rest of the guests. Where it gets more mixed is the atmosphere. It felt quite old-fashioned — almost care-home-like at times — with very few younger guests around; the average age looked to be firmly in the 50-60+ bracket. Honestly, I'd say that makes this a poor choice if you're after a family-friendly hotel. A couple of things really let it down for us, though: First, a number of (presumably German) guests would sunbathe naked or get changed at the main poolside, in full view of children, which isn't appropriate for a general pool area. The hotel does have adults-only pools further up which would be the right place for that — it shouldn't be happening around the family pools. Second, the hotel is genuinely dead in the evenings. There's little to no music in the bars or around the pool, the evening shows lean heavily towards an older audience (think Tina Turner-style tribute musicals), and the place essentially shuts down after 10pm — we even found bars advertised as open until midnight closing as early as 11pm. Most evenings we ended up heading to the nearby Lopesan or local restaurants instead, and the entertainment there was noticeably better. Overall: the facilities, cleanliness, and staff are genuinely strong, and it's good value for what you get. But if you're hoping fo"