Guest User
September 11, 2024
We stayed her as a couple for 9 nights, we arrived late in the night and we went to the reception where we were directed to our apartment. The appointment was absolutely boiling and uncomfortable, there is no air conditioning just a ceiling fan,I went back to the reception and asked if I could pay extra for a room with air conditioning, ( this wasn’t an option when I booked the holiday) I was told I would need to contact the holiday company but at 2.30am I knew Easy jet weren’t going to do anything at that time of the night. No other information was given to us by reception. In the morning we were lucky enough to have directions from a lady who told us the direction to the supermarket, it’s a short walk from the hotel, it’s a very odd place to have a supermarket as it’s in a shopping centre with everything around it falling down, it’s like something from the walking dead series, but it had everything we needed. As we arrived back at the apartment a man was collecting a air conditioning unit from the apartment next door so we asked him if we could hire it and he was so kind he carried it upstairs and set it up for us and it’s been fantastic, we were so pleased to have seen him. The pool areas are lovely and kept very clean, the young lad cleaning the pools is lovely and happy in his job as he’s smiling and talking to everyone, the cleaning people are lovely and work hard. My biggest concern throughout my stay is the cockroaches in the apartment, I am absolutely terrified of them and the apartment was very clean at all times but I was afraid to go to sleep as they were crawling on the bedroom ceiling, in the bathroom, in the living room and even in my bag, when I opened it they were crawling out. I was so scared that I even considered leaving as it was causing me so much anxiety, I went to the reception and asked if they could help, the young girl apologised and said that she would send someone to spray the apartment, I brought every spray and plug in I could find but they were still there, also the fridge was full of dead little flies and had a very strange smell, luckily we didn’t use it much as it put me off putting food in it. The place itself is nice but it wasn’t the best experience for me as I dreaded the time I had to go back into the apartment just in case a cockroach was crawling around