Best Hotels near Southgate Shopping Center, Memphis

Good breakfast, free parking, is in the hotel yard, safer. I didn't ask if I could have an extra bed. I should be able to take my child. Hotel location is close to the airport, very convenient.

This was one of the nicest hotels I have ever stayed in. My daughter and I were there for a concert at the E P Soundstage and had read the previous reviews. I was a little apprehensive about what we would find so I was so glad to find the opposite. You could smell the disinfectant and freshness when you walked into the lobby and everything gleamed with clean! The room was amazing and clean, everything felt fresh and was well stocked with towels, toiletries, soaps, plenty of outlets, etc. The staff were wonderful from the front desk to maintenance to housekeeping to the breakfast lady; smiles and friendly and accommodating. I cannot say enough good things about our stay. Not only would I stay here again, I would highly recommend it for anyone to stay if you're going to be in Memphis, TN

The hotel is located right at the train station, and so is perfect if you are catching the AMTRAK. The rooms were pleasant and the staff were friendly. The bar is very trendy though was understaffed and so whilst we were there, it took ages to get served.

Very good, the service is also very good, the environment is also very good, the Flip is also very good, the room is very large, and it feels very good, and will stay here later. We 'll introduce our friends later.

Rooms are spacious and clean. Front desk lady is very nice. Slow check in because she was the only one working. She did the best she could. Ambience was terrible in the lobby. Half the lights were not on, the TV was turned off, and the restaurant and bar were closed due to being short staffed. One of the reasons I picked this place was because of the convenience of having a restaurant on site. They should’ve had something posted on the IHG app so I would’ve had a heads up. I would stay here again for the rooms but would definitely consider other options that are in the same price range.

I want to say thank you for an amazing time that we had at your facility. The staff were amazing and polite and helpful. My children and I all enjoyed the breakfast that was set up in the morning. Staff was very helpful with providing supplies needed that we forgot. I would recommend this for families at any given time it was clean friendly and amazing.

It was very difficult to get to this hotel. Our GPS kept on wanting us to go through Main Street, which is for pedestrians and the trolley only. Entry is from Front street. After turning around and around, we get to the hotel hoping for valet. None that week. We were sent to park on our own in a building on Front street and given a code to go in and out. In my frazzled state, I could not understand the instructions the receptionist was giving me. In the end, he came out and pointed to the building. No fee for that. However, they didn't have large luggage carriers, and as we were traveling for a long time and staying 4 days, we had to do 2 trips with it to transfer all of our luggages. The bar was closed. The room was in the historic Kress building, so we had to cross over to that building from the reception. It was a large suite, with 2 queen beds on one side, half a wall, and a trundle bed on the other side. The room was very confortable. The beds were confortable and so were the linens. Irritants - too much light through bathroom doors! When someone would go to the bathroom, the light shone in my face the whole time even though they closed the door. It was pretty annoying, mostly at night when it woke me up. Also, under his trundle bed was a whole bunch of junk left by preceeding occupants. It was never cleaned while we were there. From the description online, I thought there would be a sofa bed and a trundle bed. Just a trundle bed in our room. We also had a small fridge. We appreciated how, without us asking, they left a bag of towels attached to the doorknob on day 2. Breakfast was OK, the room was fairly small, and a homeless man kept on knocking in the window in the morning. The breakfast attendant did what she could to push him away though. There was waffles, eggs, meats, oatmeal, cereals and breads. We really enjoyed the hard boiled eggs in that location. The hotel is very well located, on Main street and walkable to Beale Street or the Pyramid. The university is right there too. Staff was OK.