Hotels Near Ukiah Rail Trail Community in Mendocino County

We happened upon this hotel after a long day searching in another city here there were no vacancies. We got the last two rooms, and the staff at check in (sorry I don’t remember her name) was so accommodating. It was late so she offered a late check out the next day. The next morning the staff was also great -they changed the charges to a different card for me and gave us great info about the area. The rooms were exceptionally clean and spacious. The bed and pillows were so comfortable. Highly recommend this property.

Love this place. Time to go back for another visit.

It’s a new and super clean hotel. Their breakfast are not good at all I can give it zero star to it.

Very nice hotel, it seems to be run by an Indian couple, so the style is different from ordinary American motels. It is very new. The two people pay attention to life and build the hotel beautifully. It is especially important to mention that the boy is very handsome and human. Especially Nice, with super good attitude, highly recommended! The bed is very high and soft, carpeted, swings in the yard, vending machines, no breakfast, wake up late, but overtime or early breakfast requires an extra 4 dollars, and better, parking is free, parking lot next to the yard, there is a courtyard wall . There is a Sichuan restaurant (and Japanese sushi) not far away with Chinese service.

Our room was spacious, clean, and very well designed. I appreciated this because reviews of other hotels in the area were atrocious. My only small complaint was that the walls and floors seemed thin; you could hear every noise from Highway 20 and from the floor above. Breakfast had a pretty good selection in light of COVID safety measures. I knocked off a whole star for the following reason: We checked in on a Saturday, received the wifi code, and everything worked fine. However, on Sunday, I tried logging into the wifi again, and it said my code was invalid. I, unfortunately, wasn’t able to call the front desk until Monday afternoon to get this issue resolved. The young man told me that the hotel resets the wifi code every Sunday (which sounded bizarre) and offered to write down the new code and bring it up to my room. I told him I wish this would have been told to me when I checked in (as I had incorrectly assumed the wifi was just down). He acted like he didn’t know what I said, and took NO responsibility. Even a simple, “Thank you for your feedback, I’ll pass it along to management” would have sufficed.

Towels not changed out till day 3 and bed never changed. Floors also left both our socks black but THE BIG, BAD EXPERIENCE CAME on the 2nd night. There are signs EVERYWHERE about quiet hours etc and the people next to us obviousely had a friend in a room downstairs. They were back n forth our window, up n down stairs all night laughing, yelling, most likely under the influence and payed no attention to our looks or slamming window and door shut. This started after 11pm. It took us a quite a few hours to fall asleep. I did not call the office that night. The room seemed quiet the next day and into night and we assumed they had checked out. They did not. About 11pm the noise started again and after 30 minutes I called downstairs. The manager said she would handle it. Nothing changed. Loud everything until 4:30 am and NO real sleep for us, day 2. I went down in morning, about 8 and was practically crying in frustration and lack of sleep. The manager said they checked out and since when she called/or checked (?) the night before, they were IN their room at the time so there was nothing she could do. I do NOT AGREE OR UNDERSTAND THIS. The hotel should have monitored for awhile and asked them to leave when it continued. I asked and should have received some type of discount but they refused. It ruined the 2nd 1/2 of our trip and it could have been alleviated or made less painful by the hotel acknowledging and making an effort towards our ordeal.