Hotels Near Historic Pennsylvania Railroad Coalport Freight Yards (Trenton) in Mercer County

I am a Hilton Honors member, so I expect a certain level of treatment when I travel for business and stay at Hilton. However, that was not the case at this hotel. The front desk is very rude and cold. They act like it's a bother to check you in or out. They refused to provide me with a receipt so I could expense my trip with my employer. When I called to speak with a manager (Melissa) after my trip, she hung up on me. Very poor customer service. As a result, I filed a formal complaint with their corporate office. Also, though the room was clean, there were ants on the desk and TV, and all over the counters in the breakfast area. They did not wipe anything down in the breakfast area. Generally, if there is a bug problem, then that means there is a deeper maintenance issue. I do not recommend staying at this location. Hilton is supposed to be better than this. I was not pleased and will never stay at this location again.

This was a fantastic hotel experience! Friendly and helpful staff, very clean and lovely room, a better than average breakfast buffet, and ample free parking. They offer mobile check-in/out though not mobile key yet. One thing you may want to keep in mind is that there are a number of universities nearby and lots of sports tournaments are held in the area. I don’t know what kind of event folks were in town for this time but the lobby was hoppin’ at 10pm! Which was fine by me, however: Personally I don’t love to complain but look, I was a middle-aged lady traveling without my kids and I wanted to sleep in peace. So if there’s a loud party in my hall and it’s 11pm, I gotta call down to the front desk. The desk representative was so kind about it and apologetic and the hoopla died down shortly thereafter, so I was happy to be able to get a good night’s rest. :)))) If you can tolerate what I have described, then I definitely recommend and I would absolutely return!

Hotel service is attentive. There are breakfast and afternoon tea, although there are not many varieties, it is not bad to eat around the hotel. There is a canteen downstairs, you can choose more. The room is large, with kitchen utensils, and you can buy it yourself.

Poor first impressions. We showed up for a one night stay. First off the main door is broken and everyone has to squeeze thru. With luggage it’s a chore We arrive at the checkin desk to find an associate sitting behind on her phone. She greets us and we indicate we are here to check in. She tells us she’s the only one here and she’s on her break. She will be with us in (checks watch) 10 minutes We literally sat there watching her stare at her phone for 10 minutes. At which point she jumps up and is like “ok I can help you now” I get that people are entitled to breaks. But how do you have ONE person manning the front desk area? I don’t fully blame her but it literally took her 72 seconds to check us in…. It’s a shame cause the location is convenient. Rooms are dated tho. From the outside it looks new and modern. Inside not so much.

We only had the experience with one room type, a large room with a balcony on the second floor. I know they have smaller rooms that might have been remodeled. But having said that this room we got was dirty (dead flies, spots on the carpet all over, coffee stains on a bathroom wallet ). The heating system is a built in electric heater, quite old and fairly noisy. You can see the room was not properly updated for a while, maybe never. The bed sheets, blanket, pillows all quite sub par. We only stayed one night so did not push for a room change because of that. But I recommend you look at the room before moving in if this is possible. While the bones of this property are amazing, it needs updating.

I've stayed in Courtyard hotels across the country and they are generally a fairly solid choice. This one was OK, but I've definitely seen better. The lobby seemed updated, but the guest rooms were a little past their prime. The bed was not particularly comfortable and the shower seemed to be falling out of the wall. One strength of this hotel was the staff - very friendly and service oriented. Anyone who has read my hotel reviews know that hotel gyms are a big deal to me. this one was substandard on many levels. While they had decent cardio equipment, it was clear that it has not been well maintained. Their were no mats for floor work, and the floor surface was not comfortable for that type of activity. The towels were not well stocked on either day I used the gym. The dumbbell selection was weird - there were a couple that were below 10 pounds, which were too gross to touch. From there, it skipped up to 25s and 40s and that's it. This is an area I travel to fairly frequently, so I think I'll be continuing my search for the best spot to stay.

I am a Hilton Honors Diamond member, and as such I do stay at various hotels across Hilton's portfolio. As I live in Central NJ, this was just a Me-cation, just getting away from home over the weekend. I had checked-in online the day before as is customary, and chose my room at that time. Upon arrival and with a digital key, I bypassed the front desk and went right to my room. I found the room to be clean and bright. There was ample room for my belongings, and the bathroom had plenty of space to put down my toiletries. It happened to be unseasonably mild outside for November, so I was able to shut down the HVAC system to avoid any noise from it, since I would need neither heating nor cooling. I did go downstairs to the lobby once to collect the bottled water I was entitled to, and found it crowded with mostly children attending some sort of party. There was water on the floor between the pool and elevator indicating people were tracking pool water throughout the hotel. It also made it slippery by the elevator. Because of the number of people around, one elevator was not enough; most hotels have at least two. Since I had chosen my room far from the Turnpike, vehicle noise was not an issue. However my room was above the main entrance so there was some human noise outside in the evening, but it was not a problem during sleeping hours. No issues with TV or Internet. Sleep quality was as good as can be for an insomniac. I partook of breakfast in the morning, and give that a great rating. Anytime one can get both scrambled eggs AND sausage at the same time at a Hampton inn, it's a plus -- often it's one or the other. I checked out the same way I checked in, via the Hilton app, and my receipt was e-mailed to me. Overall it was a pleasant stay.

Four-star, the latest hotel nearby, breakfast is now available, do not book rooms with breakfast. The outdoor parking lot is large and stop at will. I stayed at the summer school for many days.