Hotels Near Francisco Villa Poniente Park in Merida

Very good, I recommend it very much, great service and friendliness

El lugar se ve lindísimo por internet. Así que reservamos nuestra cena de año nuevo con más de trés semanas de anticipación y llegamos muy emocionados por celebrar el año nuevo en R&X. Decepción absoluta!! Para comenzár, me preguntaron por alergias y les comuniqué por email (semanas antes!) mi alergia al aguacate. El primer platillo que me trajeron tenia aguacate. Les acordé de mi alergia y el mesero regresó con el mismo plato diciendome que no se podía hacer nada porque ya venía mesclado el aguacate en el platillo. ”Pero si tengo alergia y se los comenté hace trés semanas.” No pues, no sé... fue su actitud... y esa actitud continuo toda la noche. La cena de cinco tiempos nos llego completamente dispareja y con muy mala actitud. Pagamos muy bien y esperabamos a cambio lo prometido: una experiencia genial. Y NO fue lo que recibimos en ningun momento. No gasten su dinero aquí. Sólo tienen la fama... pero la realidad es una decepción y un robo por lo que recibes, la verdád. Muy mala administración... porque todo esto proviene de gerencia y refleja en el servicio de meseros. Un robo y nos dejaron con una MUY mala memoria de Año Nuevo. This place looks great on the internet. But, stay away. Spend your money elsewhere. We had a horrible experience for New Year's. A complete let down. I made reservations 3 weeks ahead and they still could not get it right: the service and attitude were horrible. One example of how the night went: They asked weeks before for any allergies. I let them know about my avocado allergy. What do I get for my first course of this5 course meal? Avocado. I explained to the waiter about my allergy. He came back with the same plate saying there was nothing they could do because the avocado was mixed in to the dish. ”But, I have an allergy, and I let you all know about this 3 weeks ago.” He shrugged, and that was basically his attitude the entire night. None of the courses came out at the same time. Mine (the vegan menu) continually came out much later than everyone else. He never offered us water or checked on us... I have never written a negative review, but I need to do so in this case because we felt robbed by this place: both financially and robbed of having a good New Year's experience. The bad management is obvious and in trickles down to the service at the table. Like another reviewer said: spend your money elsewhere! This place has beautiful pictures and the fame of enveloping you in a luxurious experience, which it may have had a while ago. But, it's not true now. Don't buy they hype: it's false.

The hotel is conveniently located in the city centre. The facilities are perfect, the catering service is also very good, and the other services of the hotel are also very good. The hotel has complete supplies and is easy to use. The overall sanitary conditions of the hotel are very good. I am quite satisfied with this. I still wanted to live for two more days, but the room was booked by someone else. I couldn’t continue to live and I had to change to another hotel.

Likes - We stayed in Hotel Boutique Casa San Angel one night only. The hotel is beautiful, when entreing the internal courtyard feels like you entered a jungle, with loads of tress, plants, birds... magnificent really! The room was on the first floor, it was spacious, beautifully decorated (ne of the best we have seen, really), provided with fridge, air conditioning and a very comfortable bed. The bathroom was also very big, clean, and the shower probably one of the best of our 14 days tour around the Yucatan peninsula The wi-fi worked perfectly. They also have a secure parking 5min. from the hotel. I was a bit concerned the location was a bit far from the city centre but actually we realised that this is not very far (about 20min walk). The streets between the hotel and the city centre are actually full of restaurants and cool bars, so in reality we had a lot of choices for dinner just round the corner Improvements - I think the breakfast could be improved in regard to quality and quantity. Personal suggestion is to not book the breakfast at the hotel and head out to the nearest cafe, you can have much more choices and more value for money

ACHTUNG DIESES HOTEL BEGEHT BETRUG WARUM? Die Zimmer sind zum großen Teil alle Tag und Nacht durch laute Maschinengeräusche im Gebäude gestört, an Schlaf ist kaum zu denken, da diese plötzlich lauter und leiser werden in der Nacht. Das Schlimmste: Das Personal weiß davon und vermietet die Zimmer (alle Zimmer nach hinten hin) zum gleichen Preis. Der Manager lässt sich mehrfach verleugnen und auch die coolen Mitarbeiter von booking.vom lässt er eiskalt ohne Einsicht stehen. Danke nochmal an booking an der Stelle für die Hilfe. Lage: Das Hotel liegt auch nicht zentral sondern ca. 10min von allen Sehenswürdigkeiten entfernt in einer miesen Ecke. Lediglich der Ado fährt gegenüber ab. Das Frühstück kann man sich sparen. Einzig gute an dem Hotel ist dass es LQBTQ Mitarbeiter unterstützt. Ich kann dieses Hotel nicht empfehlen. Reine Abzocke.

I discovered this little hotel on one of the travel websites. I was unsure about it because knowing people have different expectations of what is good for them and not others. Here is my honest review with pictures. it is in just the perfect location 5-6 city blocks from the main Plaza in the centre of town. This means you are outside the noise zone. The walk to town to the plaza is completely straight so there is no chance of getting lost. LOL The room is and has everything I need to be comfortable. Mine has a king size bed, a flat screen TV, a safe, open closet with hangers, 2 side tables, free bottles of water and more water in the lobby. A window, air conditioning unit, a compact bathroom that may put some people off because of the, let's call it ”coziness” of the size of it. For me I am over 5”9” so I am tall but still for me I was fine. This hotel is immaculately clean, the rooms are spotless, the staff are fabulous and will guide you what's on in town, where to eat, tours, you name it they will guide you. They are lovely beyond and feel like family. There is fresh coffee in the lobby all day and night and a roof top patio with some hanging lights with a lovely breeze because Merida gets hot. The only thing I would like is a small fridge in my room, and maybe I will put my request in. The reason I say that is because this is my second visit here and I have already booked my third stay. For the price, the location, the cleanliness, the kindness of the staff there is nothing else I need to feel safe and be happy. I can spend all my time concentrating on Merida what to see and do here.

I stayed at this hotel at the beginning and end of my trip to Progreso, February 28th and March 30th, as I was arriving late and departing early. Both of my rooms were impeccably clean, the amenities were provided and well stocked with towels. The closets are huge and contain an iron and a safe large enough for a laptop. Upon my first check-in I was advised the hours of the restaurant and was politely asked that if I was planning on bringing in food or alcohol from outside to please consume it in my room and not in the restaurant. This is not an unreasonable request, one would not walk into a hotel restaurant at home and sit down with a pizza and six pack. I had a comfortable night's rest and a delicious breakfast at the restaurant in the morning. Check out was noon and my ride was not arriving until 2:30 so they kindly stored my luggage and I enjoyed sitting by the pool while I waited. My second visit was for my return flight, I checked in just after 3:00 and was offered a wake up call and arrangement of a taxi to take me to the airport. I spent my last day of vacation enjoying a late lunch/early supper and a couple of cold beverages poolside before heading to my room to turn in early. My wake up call came precisely @4:00 and my taxi was there @5:00 as requested. I would definitely return to this hotel and would recommend it, the staff are outstanding, the hotel is spotless and the restaurant food and service are fabulous. Masks were required at all times in public areas, unless you were eating or drinking, this policy was adhered to by all staff and guests.

Just spent 2 nights here but found the hotel to be well connected with free parking, shopping and restaurants; what else do you need? It is actually connected to a shopping center that has a Walmart. We ate at two of the three restaurants located in the mall and found others that we tried as well. Nice décor and good size comfortable rooms. Hope to return one day.