Hotel Palacio Maya
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Merida

Hotel Palacio Maya

Health Protected
C. 62 327, Merida, Yucatan 97000, Mexico
Show on Map
With a stay at Hotel Palacio Maya, you'll be centrally located in Mérida, within a 10-minute walk of Paseo de Montejo and Yucatan International Convention Center. This upscale hotel is 0.8 mi (1.2 km) from U.S. Consulate Merida and 0.8 mi (1.4 km) from Parque Santa Lucía.Show More
We Price Match
hotel overview picture
4.3/5Very Good·Cleanliness: 4.3
All 102 Reviews
Amenities
Outdoor Swimming PoolFitness RoomPrivate ParkingFreeAirport Pick-up ServiceBarRestaurantWake-Up Call24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Airport: Lic. Manuel Crescencio Rejón International Airport
(9.1 km)
Landmarks: Santa Ana Park
(650m)
Landmarks: Parque de Santa Lucia
(1.2 km)
Map

Rooms

Guest Reviews

Trending Questions

Policies

Services & Amenities

Suite
14

Suite

2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Refrigerator
Private Toilet
Hair Conditioner
Coffee Machine
Room Details
Check Availability
Standard Room
9

Standard Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Refrigerator
Private Toilet
Hair Conditioner
Cable Channels
Room Details
Check Availability
Presidential Suite
17

Presidential Suite

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Private Bath
TV
Satellite Channels
Visual Fire Alarm
Room Details
Check Availability
Family Suite
3

Family Suite

Has window
Free Wi-Fi
Non-smoking
Private Bath
TV
Visual Fire Alarm
Towel
Room Details
Check Availability
Studio Suite, 1 Queen Bed, Pool View
5

Studio Suite, 1 Queen Bed, Pool View

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Private Bath
TV
Shower Railings
Visual Fire Alarm
Room Details
Check Availability
Standard Double Room, Multiple Beds
6

Standard Double Room, Multiple Beds

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Private Bath
TV
Satellite Channels
Visual Fire Alarm
Room Details
Check Availability
2 Queen Bed Suite
8

2 Queen Bed Suite

2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Private Bath
TV
Visual Fire Alarm
Towel
Room Details
Check Availability
Hide Room Types

Guest Reviews(102)

4.3/5
Very Good
Verified Reviews
  • Cleanliness4.3
  • Amenities4.3
  • Location4.3
  • Service4.3
Wudaoshusheng
December 24, 2023
安靜,服務態度好,挺好的
Translate
Andras
November 16, 2021
The hotel is ok, I got a bigger room with view to the pool. There was a group of people at the pool so it was a little louder and during the day also.
ENRIQUE HUBARD
February 2, 2024
EL HOTEL ESTA EN UNA MUY BUENA UBICACION, PERO TIENE VARIAS CARENCIAS Y EL HACE FALTA MANTENIMIENTO Y DIVERSAS AREAS
Translate
Linda
January 29, 2024
Rooms were great, breakfast was fabulous.. However, water for shower was not hot.. Lukewarm at best, lounge chairs around the pool were broken, we were given two bottles of water in the room... Then you had to buy water.. Only one bag of coffee /room/day. Staff were great..
Samuel
January 24, 2024
Es la cuarta vez que me quedo en este hotel, está bien ubicado y su relación calidad precio es excelente, esta vez tuve un inconveniente no habían echo bien la limpieza de la habitación, se los comenté y me cambiaron, pero seguiré regresando por una vez en las veces que me he estado creo que no es para alarm****
Translate
Guest User
April 18, 2024
J'ai réservé une chambre standard et je me suis retrouvée avec un lit de moins de 1,40 mètre. Les personnes qui voyageaient avec moi ont eu un lit de 180 cm avec la même réservation. J'ai demandé à changer de chambre, la réception n'a rien voulu savoir. Puis il n'y avait plus de serviettes pour la piscine où il n'y que 5 transats. Il y a aussi des lits en bois couverts mais un seul a des matelas. Les autres sont inutilisables Le frigo de la chambre ne fonctionne pas, ils ont enlevé le bouton pour le réglage. Les photos sont belles mais pas réalistes.
Translate
Mauricio
January 15, 2024
Muy buen hotel. Buena ubicación, estacionamiento conveniente y jardines bonitos y bien cuidados. El único tema es que todos los días había que pasar a la recepción porque no había suficientes artículos de baño. O faltaban toallas o faltaba papel de baño o faltaban jabones. Siempre había que pasar a la recepción a pedir cosas. Fuera de ahí todo bien
Translate
Olivia
January 9, 2024
Me senti muy a gusto, pero no me gusto que cerraban el restaurant a las 2 pm y depsues de ese horario ya no habia servicio para nada. Muy limpio y apto para la familia.
Translate
Laura e
January 8, 2024
El hotel esta bien y limpio pero huele mal como a caño en la entrada y en el jardín
Translate

Property Policies

Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: 00:00–12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.

Cots and Extra Beds
Please contact the hotel for details about cot and extra bed policies.

Breakfast
TypeAmerican, Continental
StyleBuffet
AgeFee
Children 17 years old and under
US$5.79 (approx. CAD 7.93) per person
Adult
US$14.60 (approx. CAD 19.98) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Show More

Health Protected

Quite Clean
  • 4.3/5
Health & safety measures
  • Thermometers available
Cleaning & disinfecting
  • Cleaning services provided by a professional company
  • Rooms are disinfected between stays

Property Description

  • Opened: 2018
  • Number of Rooms: 70
With a stay at Hotel Palacio Maya, you'll be centrally located in Mérida, within a 10-minute walk of Paseo de Montejo and Yucatan International Convention Center. This upscale hotel is 0.8 mi (1.2 km) from U.S. Consulate Merida and 0.8 mi (1.4 km) from Parque Santa Lucía.

Take advantage of recreational opportunities offered, including an outdoor pool, an indoor pool, and a fitness center. Additional amenities at this Art Deco hotel include complimentary wireless internet access and concierge services.

Enjoy local and international cuisine at BALAM, a buffet restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the poolside bar. Buffet breakfasts are available daily from 7:00 AM to noon for a fee.

Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Event facilities at this hotel consist of a conference center and a meeting room. Free self parking is available onsite.

Make yourself at home in one of the 63 air-conditioned rooms featuring minibars and LED televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.

Services & Amenities

Outdoor Swimming Pool
Fitness Room
Restaurant
Restaurant
Restaurant
No additional info available
Show More

Frequently Asked Questions

How do I book a hotel on Trip.com?

To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

How to get hotel deals on Trip.com?

There are several ways to discover affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the least expensive options first.

Where can I find hotel deals on Trip.com?

Trip.com offers a diverse selection of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. Moreover, if you are a member of our loyalty program, you can log in to your account and discover exclusive discounted rates at hotel list pages.

How to get lower prices for hotels?

Sometimes booking hotels in midweek is cheaper, but it also depends on the season.

How many hotels are listed on Trip.com?

There are over 5,000,000 hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

Can I cancel or change my hotel bookings on Trip.com?

It depends on the hotel policy and date of cancellation. Kindly check the policy section of related hotel pages. To cancel or change your bookings, log in to your Trip.com account, go to "My Bookings", and follow the instructions.

How do I contact Trip.com's customer support?

You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact by phone or service chat, depending on your location.

About This Property

Nearest AirportLic. Manuel Crescencio Rejón International Airport
Distance to Airport9.14KM
Average Price FromCAD134
Hotel Star Rating4