Merida

Hotels Near Plaza Conchita in Merida

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Best Hotels near Plaza Conchita

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Fiesta Americana Merida
Fiesta Americana MeridaFiesta Americana Merida
Centro de Merida | 1.64km from Plaza Conchita
Located in Mérida (Mérida Centro), Fiesta Americana - Merida is within a 5-minute walk of U.S. Consulate Merida and Paseo de Montejo. This eco-certified hotel is 1.6 mi (2.6 km) from Parque Santa Lucía and 1.8 mi (2.9 km) from Plaza Grande. Relax at the full-service spa, where you can enjoy massages and body treatments. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and a spa tub. This hotel also features complimentary wireless internet access, concierge services, and shopping on site. Enjoy Mexican cuisine at Regional Yucateco, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to noon for a fee. Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. Free valet parking is available onsite. Make yourself at home in one of the 350 guestrooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

GGuest User 2022.05.04
Best hotel in merida Friendly staff great manager Spectacular hotel close to everything heart of downtown Great beds, beautiful rooms and view Very peaceful ambiance great place to relax and enjoy the mall lower floor Everything you need at your fingertips Enjoy your stay I know I will be there soon to enjoy another vacation at my favorite hotel We’ve been staying there for years and still enjoying it.
Excellent
103 review
4.5/5
Price from
CAD 166
per night
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Hotel Santa María Mérida
Hotel Santa María MéridaHotel Santa María Mérida
Centro de Merida | 2.02km from Plaza Conchita
A stay at Hotel Santa María Mérida places you in the heart of Mérida, within a 10-minute walk of Mérida Cathedral and Paseo de Montejo. This hotel is 4.7 mi (7.6 km) from Plaza Altabrisa and 1.5 mi (2.4 km) from U.S. Consulate Merida. Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. This hotel also features complimentary wireless internet access and concierge services. Featured amenities include a 24-hour front desk and luggage storage. Limited parking is available onsite. Make yourself at home in one of the 67 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include desks, as well as phones with free local calls.
Very Good
100 review
4.1/5
Price from
CAD 31
per night
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Hotel Colonial de Merida
Hotel Colonial de MeridaHotel Colonial de Merida
Centro de Merida | 2.35km from Plaza Conchita
With a stay at Hotel Colonial, you'll be centrally located in Mérida, steps from Jose Peon Contreras Theater and within a 5-minute walk of Parque Santa Lucía. This hotel is 0.2 mi (0.2 km) from The Rectory Jesus Third Order and 0.2 mi (0.3 km) from Plaza Grande. Don't miss out on recreational opportunities including an outdoor pool and bicycles to rent. Additional amenities at this Colonial hotel include complimentary wireless internet access, concierge services, and a television in a common area. Enjoy a meal at El Colonial or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Buffet breakfasts are available daily from 7 AM to 1:00 PM for a fee. Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite. Make yourself at home in one of the 73 air-conditioned rooms featuring LCD televisions. Your Select Comfort bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

GGuest User 2022.08.09
Stayed 2 nights here. Here are the pros and cons. PROS * LOCATION - The Zocalo is only a couple of hundred meters up the road so this was in prime location. The central ado bus station was within walking distance although for memory was about a kilometre and a half walk so you may want to consider a taxi. * AIR CONDITIONING - Worked well * HOT WATER - Worked * WIFI - Worked and didn’t drop out CONS * NO NATURAL LIGHT - Our room had one window which opened onto the communal corridor so there was no natural light. This was not advertised at time of booking. * SECURITY - The large window that opened onto the communal corridor couldn’t be locked. This meant when we were out of the room someone could easily just open it up and get into our room. I was very uncomfortable with this and made reception aware. They sent someone up to fix it but it wasn’t fixed when we returned. I noted the room opposite ours had the same issue when I tested its window. * NOT CLEAN - When we went to use the pool there was a thick algae bloom and scum on the surface. It was not swimmable. * NOISE - This hotel seems to have a relationship with large tour operators. As such large groups of people come in the afternoon and leave early in the morning. They made a lot of noise in the mornings when they would leave and this went through the walls. Overall we weren’t happy with our stay and wouldn’t recommend this to others.
51 review
3.8/5
Price from
CAD 41
per night
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Gamma Merida El Castellano
Gamma Merida El CastellanoGamma Merida El Castellano
Centro de Merida | 2.4km from Plaza Conchita
Gamma Mérida El Castellano is centrally located in Mérida, a 4-minute walk from Parque Santa Lucía and 6 minutes by foot from Plaza Grande. This hotel is 0.7 mi (1.1 km) from Mérida Cathedral and 0.7 mi (1.2 km) from Paseo de Montejo. Don't miss out on recreational opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall. Satisfy your appetite for lunch or dinner at El Salamantino, a restaurant which specializes in Mexican cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily for a fee. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite. Make yourself at home in one of the 160 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.

AalanlH1206TH 2020.10.13
Gamma is rated a 4 Star, it may be a 4 Star in Merida, but it would be a 2 Star in Cancun. I couldn't get a soda at 6 am because the kitchen is closed until 7. Food is served 7 to 10, 12 to 3 and 6 to 9 pm and there is nothing in between. There is no refrigerator in the rooms, on the 3 rd or 4th use, there was rusty water from the sink, I didn't ask, but I don't recall seeing an ice machine. If you like a soft bed this is the place, we were on the 7th floor with 2 queen beds and a view of the city, there was nothing spectacular about the room, but it was clean and comfortable with ample hot water for a nice shower. One of the dining room waiters told me I was drinking too fast when I ordered another round for my self and my Wife. We had been on a bus for 5 hours after being evacuated during Hurricane Delta last week. The Guys at the front entrance outside were friendly and very helpful in answering questions about local attractions and shopping. We were sent to this property by our hotel in Cancun during Hurricane Delta, per the local Governor, all alcohol was banned, not the hotels fault, but something to consider if you are traveling during this season.
Excellent
102 review
4.4/5
Price from
CAD 77
per night
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Hotel Mexico Merida
Hotel Mexico MeridaHotel Mexico Merida
Centro de Merida | 2.75km from Plaza Conchita
A stay at Hotel Mexico Merida places you in the heart of Mérida, just a 4-minute walk from Mérida Cathedral and within a 5-minute drive of Paseo de Montejo. This hotel is 5.3 mi (8.5 km) from Plaza Altabrisa and 1.8 mi (2.8 km) from U.S. Consulate Merida. Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a television in a common area. Featured amenities include express check-out, a 24-hour front desk, and a water dispenser. Free self parking is available onsite. Make yourself at home in one of the 30 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with bathtubs are provided. Conveniences include safes and desks, and housekeeping is provided daily.

HHyyyyyy 2024.07.10
I stay in this hotel twice ! Very good and the staff very nice Big size and near downtown have many restaurants in there and many taco shop can eat ! Very good 🌈
Very Good
49 review
4.1/5
Price from
CAD 50
per night
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Hotel Central Merida by Kavia
Hotel Central Merida by KaviaHotel Central Merida by Kavia
Centro de Merida | 3.3km from Plaza Conchita
With a stay at Hotel Central Merida by Kavia, you'll be centrally located in Mérida, within a 5-minute drive of Mérida Cathedral and Paseo de Montejo. This hotel is 6.1 mi (9.7 km) from Plaza Altabrisa and 3.2 mi (5.2 km) from U.S. Consulate Merida. Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance. Enjoy a satisfying meal at Restaurante serving guests of Hotel Central Merida by Kavia. Continental breakfasts are available daily from 8:00 AM to 11:30 AM for a fee. Featured amenities include a 24-hour front desk, luggage storage, and a water dispenser. Make yourself at home in one of the 39 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Very Good
92 review
4.0/5
Price from
CAD 41
per night
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Hotel Mody Merida
Hotel Mody MeridaHotel Mody Merida
3.62km from Plaza Conchita
With a stay at Hotel Mody Merida in Mérida, you'll be within a 5-minute drive of Paseo de Montejo and U.S. Consulate Merida. This hotel is 5.6 mi (8.9 km) from Plaza Altabrisa and 2.2 mi (3.6 km) from Yucatan International Convention Center. Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a picnic area. At Hotel Mody Merida, enjoy a satisfying meal at the restaurant. Continental breakfasts are available daily from 7:00 AM to noon for a fee. Make yourself at home in one of the 37 air-conditioned guestrooms. Your Select Comfort bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided.
Very Good
59 review
4.1/5
Price from
CAD 46
per night
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Hilton Garden Inn Merida
Hilton Garden Inn MeridaHilton Garden Inn Merida
Zona Norte | 4.16km from Plaza Conchita
Find us on the edge of Uptown Mérida Mall, steps from dining and shopping, adjacent to the Monumento a las Haciendas. We're within seven kilometers of central Mérida, Mérida Cathedral, and the antiquated architecture of Paseo de Montejo. Mayapan Mayan ruins are a 45-minute drive from us. Enjoy our fitness center, outdoor pool, and restaurant.

GGuest User 2022.07.28
First, I have to say that we stayed in this hotel 3 years ago and it was a wonderful experience. Today it was something completely different. We had a 7 day reservation, and we ended up staying only 3 nights. We had to get away from an awful hotel experience, one of the worst. Day 1: 12.30 pm, restaurant closed, we were sent away despite being starved. Arrived at room which had a dirty bathroom floor. The most annoying thing: why the hell must every channel be in Spanish?? Do they not have any non-Spanish speaking guests?? Are we not entitled to watch TV? Day 2: we dared arrive 30 minutes before the breakfast buffet and all we got was cold disgusting food, not a drop left of orange juice, but we did get rude and inattentive service. We asked the front desk to call housekeeping to do a better job at cleaning. We got nothing, bathroom floor was still dirty and then left one lousy towel. 8.00 pm and we went for dinner and the damn restaurant was closed. They said they were fumigating Day 3: arrived at breakfast earlier this time, food was warm but disgusting and tasteless. The entire time nobody came to the table at all. And yes our bathroom floor was still dirty with only 2 miserable towels Day 4: we of course did not waste time at breakfast. We went out and came back at 3, our room was still not cleaned, we asked for it to be cleaned and we came back and they did a terrible job, bathroom floor dirty, empty water bottles not taken away. And here’s the straw that broke the camel’s back: They have this promo saying that happy hour, 2x1 on beers from 2.30 to 4.30, we went to the bar and the told us: “There is no beer of any brand and hence no promo”. We chose to leave this dumpster and then checked in at the Camino Real Hotel which is heaven on Earth. When checking out of the Hilton, the manager didn’t even have the courage of facing us and hear about our ordeal Stay away from Hilton Garden Inn. At least until they get their act together and realize if they keep this up they are heading to the bottom of the worst in Merida.
Very Good
111 review
4.1/5
Price from
CAD 120
per night
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Hampton Inn by Hilton Merida
Hampton Inn by Hilton MeridaHampton Inn by Hilton Merida
Zona Norte | 6.64km from Plaza Conchita
The Hampton Inn by Hilton Merida is conveniently located within a walking distance to Convention Center, close to the largest shopping Mall in the city and only 13 miles away Merida International Airport (MID). Situated in a corporate area and near to the main Universities in the State our hotel offers a friendly service. Our tastefully-appointed hotel features modern conveniences suited to the savvy business traveler, along with a great location and recreational amenities to please leisure guests. Settle into one of our comfortable and spacious guest rooms or suites at this hotel in Merida and enjoy contemporary amenities designed to help you relax and stay productive. Work in comfort at the ergonomic desk and check emails with free WiFi. After a busy day, get a great night’s sleep on the clean and fresh Hampton bed™. Start your day right with Hampton’s free hot breakfast buffet, offering a delicious variety of hot and cold items, and buy snacks and sundries in the 24-hour Snack Shop. After a long day, re-energize in our fitness center with modern exercise equipment. The Hampton Inn by Hilton Merida has 3,000 square feet of meeting space, audio visual equipment, a Business Center and a professional staff to anticipate your needs and flawlessly execute your successful business conference, training seminar, reception, or social event.

FFANGLEI 2019.07.03
Not suitable for bringing children, ink breakfast is good. There is a relatively large mal nearby, but it is also very convenient. Quiet at night is very suitable for a good night's sleep, air conditioning is sufficient, bathing hot water is generally.
Very Good
109 review
4.2/5
Price from
CAD 88
per night
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Residence Inn Merida
Residence Inn MeridaResidence Inn Merida
Zona Norte | 6.99km from Plaza Conchita
Residence Inn Merida is located in the unique capital city of Yucatan state the prime destination for business and leisure travelers in southeast Mexico. Our extended-stay hotel is steps away from the Yucatan Siglo XXI Convention Center, world-class shopping, specialty hospitals, corporate offices, industrial parks, and excellent universities. Merida International Airport, Puerto Progreso and the citys historic center are also nearby. We've perfected the extended-stay experience with studio suites boasting fully equipped kitchens, large in-suite workspaces, and living rooms. Stay connected with free hotel-wide WiFi. Start your day in Merida with our daily complimentary breakfast, and stay fit with a workout in the fitness center or a refreshing dip in our pool overlooking the city. Pets are allowed at our hotel too, so everyone in your family is welcome. If you're hosting a business event in Merida, Mexico we offer two flexible on-site meeting rooms and catering.

LLi 2024.02.03
I stayed in Residence Inn Merida for a month in January 2024. I liked the location and services. It’s very close to the Galleria Mall, Costco and a large grocery store. You can take bus R72 to Central Merida which is very convenient if you don’t have a car or don’t want to drive.The room is clean and equipped with full kitchen. The breakfast is included. The front desk staffs are also helpful. They helped us to arrange two private day trips to Maya sites and cenotes. The only thing I would recommend is to improve the quality and add more choices to the breakfast. Not many varieties of breakfast. The refrigerator is a little bit noisy at night.
Excellent
107 review
4.5/5
Price from
CAD 131
per night
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See all Hotels near Plaza Conchita

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4.6/5
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Paseo de Montejo, Merida | 1.34KM from Plaza Conchita
4.1/5
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Centro de Merida, Merida | 1.53KM from Plaza Conchita

Latest Reviews for Merida hotels

Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
4.7/5
Outstanding
GGrace Ridnour-NollschGorgeous boutique hotel with staff that goes above and beyond. The heir of the estate actually greets guests and ensures they have a pleasant stay. We only got to stay for one night, but they upgraded our room and allowed us to enjoy the pool as we arrived early and they needed time to get the room ready. It is worth the price.
Mansión Mérida Boutique Hotel - Restaurant
Mansión Mérida Boutique Hotel - Restaurant
Centro de Merida, Merida
Price per night from: CAD 267
4.3/5
Excellent
GGuest UserI went with my son for medical reasons and I must say the people were very accommodating they had excellent customer service the lady that cleaned our room for the days we stayed was amazing forgot to ask her name but she was great. Ac worked perfect no complaints hot water at our disposal the only thing we didn’t like are the channels available on the tv. But all in all nice place. The pool is or was clean while we were there no complaints.
Tecnohotel Itzáes
Tecnohotel Itzáes
Centro de Merida, Merida
Price per night from: CAD 55
4.1/5
Very Good
NNikkilaoshiService was great we arrived almost 8pm. Be aware we did not stay at the address listed but there are 3 properties 2 mins walking to each other. We arrived at the address and there was a sign with a number to call or contact on WhatsApp. They answered quickly and came to get us and our luggage to checkin at the main building then led us to the other (3rd location). Our room room was small but clean. The pool in our building was the biggest but there was leaves inside looked unmaintained but not gross…fairly clean. There was a little “kitchen” with a fridge and microwave and coffee maker which looked like it hasn’t been used in a long time before getting to the pool…there were 2 sets of chairs at the pool. Now at the main building the complimentary continental breakfast was fruit, yogurt, granola, and coffee. The optional buffet was 190 pesos and WELL worth it many options and delicious. The main building pol was very cute and we loved the complimentary “steam bath” which is a steam room with shower heads…need to let them know 10 mins before to preheat it. They also helped arrange our excursion to cenotes which was cheaper than we saw elsewhere. We communicated thru WhatsApp no complaints I’d stay here again….we struggled with hot water often it was lukewarm but apparently that’s a thing in this area. It’s close enough to the popular area called “centro” about a 25 min walk and 10 mins to the US consulate
Casa San Juan
Casa San Juan
Centro de Merida, Merida
Price per night from: CAD 19
4.1/5
Very Good
GGuest UserI stayed at this hotel at the beginning and end of my trip to Progreso, February 28th and March 30th, as I was arriving late and departing early. Both of my rooms were impeccably clean, the amenities were provided and well stocked with towels. The closets are huge and contain an iron and a safe large enough for a laptop. Upon my first check-in I was advised the hours of the restaurant and was politely asked that if I was planning on bringing in food or alcohol from outside to please consume it in my room and not in the restaurant. This is not an unreasonable request, one would not walk into a hotel restaurant at home and sit down with a pizza and six pack. I had a comfortable night's rest and a delicious breakfast at the restaurant in the morning. Check out was noon and my ride was not arriving until 2:30 so they kindly stored my luggage and I enjoyed sitting by the pool while I waited. My second visit was for my return flight, I checked in just after 3:00 and was offered a wake up call and arrangement of a taxi to take me to the airport. I spent my last day of vacation enjoying a late lunch/early supper and a couple of cold beverages poolside before heading to my room to turn in early. My wake up call came precisely @4:00 and my taxi was there @5:00 as requested. I would definitely return to this hotel and would recommend it, the staff are outstanding, the hotel is spotless and the restaurant food and service are fabulous. Masks were required at all times in public areas, unless you were eating or drinking, this policy was adhered to by all staff and guests.
Hacienda Inn
Hacienda Inn
Merida
Price per night from: CAD 61
4.0/5
Very Good
GGuest UserEl hotel está muy bien ubicado, justo a un costado del Teatro Peón Contreras y a una cuadra de la catedral y el parque central. Se trata se una casa colonial de dos pisos, bien remodelada y con elevador y una pequeña piscina., amplios pasillos de hermosos pisos de loseta antiguos y un hermoso jardín central con dos árboles de mamey enormes que generan un ambiente muy agradable y hermosas vistas. El servicio que no es del todo malo podría mejorar si se capacita al personal de la recepción. No está mal ni merecen una queja pero les falta ser más atentos y corteses. Felicito al joven Omar que es muy servicial y bien dispuesto. Las recamareras muy bien capacitadas, muy amables y gentiles. Siempre de buen humor. La ciudad de Mérida en cambio, es una gran decepción. La he visitado a lo largo de cuarenta años y nunca había estado en tan malas condiciones. Ha llegado demasiado gente foránea. Los negocios como restaurantes, hoteles, cafés, bares ya no los administran yucatecos sino gente de fuera. Las artesanías que se venden, excepto los huipiles y las guayaberas, lo demás es ajeno y de pésima calidad y muy mal gusto. Hay policía y patrullas por todas partes y a todas horas. Hay basura acumulada en los parques y el mobiliario urbano en malas condiciones. Los costos ahora son excesivos.
Hotel Caribe Merida Yucatan
Hotel Caribe Merida Yucatan
Centro de Merida, Merida
Price per night from: CAD 57
4.0/5
Very Good
GGuest UserThe location is improving, between two beautiful parks and many delicious restaurants, is very clean, has its indoor patio as almost all classic buildings in that area, very beautiful, The hotel is very comfortable and comfortable, and the hotel is very comfortable and comfortable.
Hotel Merida
Hotel Merida
Centro de Merida, Merida
Price per night from: CAD 34
4.0/5
Very Good
YYUEOUAlways a good standard, rich breakfast, convenient transportation, quiet and comfortable rooms, without interruption. The hotel staff is warm and polite, and you can check in early after discussion.
Ibis Styles Merida Galerías
Ibis Styles Merida Galerías
Zona Industrial Merida, Merida
Price per night from: CAD 85
3.9/5
GGuest UserWell hotel, I think the place is good for the price, the service equal was good, although I think they could improve some things: 1. - The toilets had a lot of saroso and that gives a bad image, I think they could focus more on their cleaning, the bathrooms as well had saroso. 2. - I think they should mention guests since they check-in the hotel is small and therefore everything is heard very strong, I mention this why we had a disadvantage with a family that started crying at 5:40am and ended up until 7:00: 00am even if it is noticed to reception guests have noticed, I think they should be a little more careful with these situations.
Hotel Las Dalias Inn
Hotel Las Dalias Inn
Centro de Merida, Merida
Price per night from: CAD 29
3.8/5
GGuest UserAl momento de llegar esperábamos una bienvenida con algún saludo pero todas estaban con papeleos y solo porque me acerqué y hablé y saludé una se acercó y empezó con el check in el cual al término de este solo brindó la información en una forma rápida sin repetir o preguntar si había alguna duda o pregunta. Posteriormente se le preguntó si ellos podrían subir el equipaje cuando la suite esté lista para cuando regresemos de afuera, solo nos den la llave y subamos a descansar el cual nos dijo que si se podría. Más tarde alrededor de las 19hrs al regresar al hotel nuestro equipaje seguía abajo y se le preguntó el porque no se había subido y nos dijo la recepcionista en turno que por seguridad no lo hicieron. Esto quiere decir que no tienen claro sus estándares y procedimientos con la información que brindan. Uno quiere descansar al llegar sin tener que llevar más cosas etc. Al llegar al cuarto encontramos mucho polvo en las cabeceras, en las manijas de las puertas , en los ventanales etc. A eso nos dimos cuenta que la sanitización no se había hecho o sacudido. El cual nosotros lo tuvimos que hacerlo. Al día siguiente en el desayuno una vez estando sentados pedimos al staff que nos trajera una silla de bebé el cual comentaron que no sabían donde estaba, segundos más tarde el guardia de seguridad nos asistió con esta la cual al momento de traerla nos percatamos que estaba muy sucia y en mal estado, el guardia se ofreció a limpiarla pero nos dijo que no se quitaría , optamos que se la lleve de regreso y agradecimos por su asistencia brindada. Eso nos quiso decir que no limpian bien las cosas que se usan sobre todo si es para un bebé tendría que estar limpio impecable. De igual forma entendemos que el desayuno es un bufet pero debería de haber un orden para que todas las personas Respeten su turno ya que todos se amontonan a tomar sus alimentos sin pedir permiso o sin el cuidado que se debe puesto que aún seguimos con los protocolos de higiene y sana distancia. Al término de nuestro desayuno optamos quedarnos una noche más el cual me acerqué a la recepción y pedi por disponibilidad, la recepcionista me comentó que si tenía, le pregunte si podría pagar en dólares la cual me contestó que no. Le volví a preguntar porque ya que tienen el tipo de cambio en información de su tablero y me respondió que no sabía nada, más le habían dicho que no se puede pagar en dólares. 0pté a reservarlo en línea posteriormente bajé a confirmar la extensión en la misma habitación ya que ya teníamos desempacado todo. Por otro lado le pedí de favor que se haga la limpieza de la habitación especificando los lugares que notamos dónde se requería más. Al regreso al hotel nos percatamos que faltaban tapetes en el baño la cual solicité inmediatamente a la recepción. Pasaron dos horas y no habían llegado, lo solicité nuevamente y dijeron que lo mandaban los cuales nunca llegaron. Me da mucha pena haber recibido este tipo de servicio sin ningún seguimiento de algún superviso
City Express by Marriott Merida
City Express by Marriott Merida
Zona Norte, Merida
Price per night from: CAD 95
3.8/5
GGuest UserHostel is ok but less place for socializing. Dorm is ok. There was no charger at my bed.
Guaya Hostel
Guaya Hostel
Centro de Merida, Merida
Price per night from: CAD 15

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There are over 5,000,000 hotels in more than 230 countries or regions on Trip.com. Don't know which hotel to book? Browse the site to get ideas!

Can I cancel or change my hotel reservation on Trip.com?

It depends on the hotel policy and cancellation date. Kindly check the policy section of related hotel pages. To cancel or change your reservation, log in to your trip.com account, go to "My Bookings," and follow the instructions.

How do I contact trip.com customer service?

You can contact trip.com 24/7 customer service by visiting the trip.com help center and submitting a support request. You can also contact them by phone or chat, depending on your location.