Antica Masseria Martuccio

We stayed at the Masseria between september 20th to sept 23rd with my all family. Our stayed was superb, we were welcomed by Andrea that makes us feel comfortable from day one. The staff at the Masseria was super kind, helpful and very knowledgeable, they gave us tips on what to visit in others locality near by and even suggested restaurants to eat in the near town Mesagne which is absolutely fantastic. The place looks like coming out of a fairy tale, very tranquil and well maintained, is equiped by a restaurant that served a good buffet breakfast, dinner and supper in case you wish to dine in, food is excellent and tasty. It also has a huge swimming pool surrounded by gazebo , tables and lounges. Bedroom are furnished with an antic design which reflect the style of the Masseria all in great shape, my only suggestion which I did to Andrea, was that shower stand would have been bigger ...but this is just a minimum suggestion on our part, all was superb. A special thank you to Valentina, Giovanni (that showed us around the premises and told us the story of the masseria, Andrea for his kindness and expertise and I had a talk to the owner of the masseria and he was very gracefull with us. What can I say more...this is a place to visit and stay to recharge your soul, close to many amenities and varies location since is situated on the center of puglia, A perfect Paradise, I welcome anyone to try it, you will be not dissapointed.

The hotel charged me twice and then disputed this despite me having the bank statements that proved this and my bank confirming payment had been taken twice. I was told when checking out that I had to pay at my departure and payment would not be taken from the card that I used to secure the booking (same card). This was a lie. It has soured my whole experience of this hotel - their customer assistance is dreadful and it’s very troubling they would deny they have taken money from my account. Avoid - this feels like a potential deliberate scam. If anyone is going there I’d urge you to check your bank statements very carefully.