Hortência Nóbrega
September 25, 2024
The hotel service was terrible! I left at 10:00 in the morning and forgot my cell phone charger cable at the hotel. P.S.: original iPhone 15 cable, an expensive cable! I returned to the hotel the same day at 5:30 in the afternoon to get my cable back, but when I got there I was told that they couldn't do anything, that the hotel's items were in a drawer that the cleaning staff would take the key to... They asked me to return to the hotel in the morning, but my flight back home was at night, which was impossible. I wonder how a hotel acts like this, it's absurd, I couldn't get an item that I left in the room... There's no such thing, and they were super rude and didn't care about solving the problem, nor were they willing to find a solution, absurdly rude. Long story short, I traveled without my cable, I had to lose out on buying another one.
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