Hyatt Regency Mexico City
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Hyatt Regency Mexico City

No. 1 of Gourmet Hotels in Mexico City
Campos Elíseos 204, Polanco, Polanco Chapultepec, Miguel Hidalgo, Mexico City, Federal District 11560, Mexico
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hotel overview picture
Highlights
Lots to do
Pets welcome
Great views
Ideal location
Delicious breakfast
Amenities
Golf Course
Sunbathing Area
Indoor swimming pool
Sauna
Spa
Massage Room
Fitness Room
Private parking
All amenities
Property Description
Hyatt Regency Mexico City is located in the city's prestigious and trendy neighborhood of Polanco. Our 38 story building has 737 guestrooms and 18 suites, all featuring large windows that provide wonderful panoramic views of Mexico City and Chapultepec Park. Embark on an adventure of culinary discovery in our 3 restaurants, including two of the finest Japanese restaurants in the city.23OCT23-30OCT23NON-REFUNDABLE/ 100 PRCNT DEPOSIT AT BOOKING
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8.5/10
Very Good
Perfect location, nice staff, good view from my room.
All 52 reviews
Surroundings
Metro: Polanco
(790m)
Metro: Juanacatlán
(3.5 km)
Airport: Mexico City International Airport
(18.6 km)
Airport: Felipe angeles International Airport
(44.9 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

2

King Room with ADA Shower

1 King bed
Has window
Non-smoking
Daily housekeeping
Hot water (24 hours)
Room Details
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8

Club King Room High Floor

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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8

Presidential Suite

1 King bed
Has window
Non-smoking
Daily housekeeping
Hot water (24 hours)
Room Details
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9

Regency King Suite

1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Room Details
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7

King Room

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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4

King or Twin Room

1 King bed or 2 Single bed
Has window
Non-smoking
Daily housekeeping
Hot water (24 hours)
Room Details
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5

Club Twin Room High Floor

2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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2

Park King

1 King bed
Has window
Non-smoking
Air conditioning
Minibar
Movies
Private toilet
Room Details
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10

Room With 2 Twin Beds

2 Single bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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6

2 Tw Club Access

Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Room Details
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2

2 Twin Beds Club Access

2 Single bed
Has window
Non-smoking
Daily housekeeping
Hot water (24 hours)
Room Details
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8

Executive Suite

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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6

Twin Room with Park View

2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Room Details
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8

1 King Bed Club Access

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
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Guest Reviews

8.5/10
Very Good
52 reviews
  • Cleanliness8.7
  • Amenities8.4
  • Location8.8
  • Service8.2
Average for similar properties in Mexico City
Most Mentioned
Review summary
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Breakfast Offerings: The breakfast offerings were frequently highlighted as diverse and delicious, with options catering to specific dietary needs like Halal food.(based on 6 reviews)
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 15, 2025
Perfect location, nice staff, good view from my room.
A‍J‍e‍r‍a‍t‍h
April 27, 2025
Hotel location is great, walking distance to a lot of restaurants and sightseeing activities. Breakfast had a lot of variety. However staff was not friendly and very rude on the last day during checkout. We raised this with the reception staff and they later sent an email to apologize.
R‍a‍y‍k‍o‍l‍a
August 17, 2024
Nice location and safe. Excellent breakfast. Clean room and very comfortable bed.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 4, 2025
Very good hotel and it is worth the cost
B‍a‍l‍d‍e‍e‍p‍S‍i‍n‍g‍h
April 30, 2025
Good service and very good breakfast
O‍l‍i‍v‍e‍r‍ ‍A‍K
November 21, 2024
Location is great and Rulfo restaurant has Halal foods.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 1, 2024
Definetly come back for a great stay
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 25, 2024
very good

Services & Amenities

Indoor swimming pool
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Teppan Grill
Cuisine: Japanese
Open for: Lunch, Dinner, Cocktails
Special dietary options: Gluten-free, Vegetarian
Business hours: [Mon - Sun] 13:30-23:00
More Amenities
Internet
Indoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Front desk services
Languages spoken
Food & drink
Health & wellness
Public areas
Cleaning services
Facilities for children
Business services
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
Opening hours[Mon - Sun] 06:00-11:00 Open
AgeFee
Children 17 years old and under
MXN$276.92 (approx. CAD 21.09) per person
Adult
Buffet:MXN$553.84 (approx. CAD 42.18) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs, cats
Fee: MXN$590.34 (approx. CAD 44.96) per pet per night

Service animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Opened: 2012
  • Number of Rooms: 755
Phone:+52-5550831234
Email:MEXHR-GM.DYNAMIC@HYATT.COMm
Hyatt Regency Mexico City is located in the city's prestigious and trendy neighborhood of Polanco. Our 38 story building has 737 guestrooms and 18 suites, all featuring large windows that provide wonderful panoramic views of Mexico City and Chapultepec Park. Embark on an adventure of culinary discovery in our 3 restaurants, including two of the finest Japanese restaurants in the city.23OCT23-30OCT23NON-REFUNDABLE/ 100 PRCNT DEPOSIT AT BOOKING

Frequently Asked Questions

What times are Hyatt Regency Mexico City check-in and check-out?

Hyatt Regency Mexico City check-in time is 15:00 and the check-out time is 12:00.

What are amenities in Hyatt Regency Mexico City?

Hyatt Regency Mexico City amenities including Shuttle Bus Service.

What is Hyatt Regency Mexico City cancellation policy?

The cancellation policy for Hyatt Regency Mexico City varies depending on the type of room and booking conditions.

How much does it cost to stay at Hyatt Regency Mexico City?

Prices at Hyatt Regency Mexico City change according to dates, hotel policy, and other factors. Please search for the dates you wish to stay to view prices.

What is the cloest airport from Hyatt Regency Mexico City?

The closest airport is Mexico City International Airport, and it is about 32 mins from hotel by car (18.6 km).

How to get a receipt?

The receipts are issued differently depending on the payment method you use. If you use "Prepayment", you can get an electronic receipt from the booking details page. If you wish to pay at hotel, please inform the front desk staff when you check out.

Is there a restaurant at Hyatt Regency Mexico City?

Yes, Hyatt Regency Mexico City offers on-site dining with Japanese dishes, all prepared with carefully selected, high-quality ingredients.

What are Hyatt Regency Mexico City nearby landmarks?

Hyatt Regency Mexico City locates at the center of Mexico City. The nearby landmarks include Av. Paseo de la Reforma, and it is 200m from your search (straight-line distance).

About This Property

Nearest AirportMexico City Intl. Airport
Distance to Airport18.59KM
Nearest Train StationPical Pantaco
Distance to Train Station6.84KM
Nearest Metro StationPolanco
Distance to Metro Station0.79KM
Average Price FromCAD777
Hotel Star Rating5