Casa Luciana Condesa

Beautiful building in a nice neighborhood. Room and common areas were clean and nicely decorated. Staff was very welcoming and helpful. Breakfast was included and delicious. I even paid extra for a massage which was well worth it. My only complaint was the lack of air conditioning

This is literally one of our very favorite hotels we’ve ever stayed at. The property is beautiful and pristinely clean. The staff is uniformly wonderful - Friendly, helpful and available whenever you need them. The room is well decorated - simple but elegant with a comfy bed and wonderful lighting. And the rooftop deck is fantastic day or night. Will definitely stay again the next time we’re in CDMX.

We had such a great stay at Casa Luciana! From the airport transfers provided by hotel staff, to the beautiful decor, to the ideal location, everything was top notch. It is a boutique hotel with all the amenities you would need. We enjoyed a massage at the hotel, which was one of the best we've ever had. The staff was accommodating, the rooms were comfortable, and you can't beat the location.

What a gem! Everything is tastefully planned and aesthetically pleasing. Great urban vacation escape for couples.

From the inception of our checkin, we weren’t greeted by a hostess, but by one of the restaurant employees. For nearly $300.00 per night, you would expect a welcome drink or at the very least water in your room and a mini fridge. Not only did they not supply us with any water, but the room faced the street, did not have A/C which didn’t fare well for a warm weekend stay. Open windows equates to as noisy evening, so your options are either to be disturbed by passerby’s or to warm up like a furnace. This was our first stay away from our children and you would hope that it would be a comfortable one. We could hear the above and below guests as they showered or flushed the toilet. A drain line that seemed to run through our bathroom made the loudest noise while it rained, which vibrated and gurgled (which was the entirety of our first evening). We tried to cancel our reservation upon entry at 5 pm and could not get a hold of the manager on duty. We left the following morning after being told by Mariana that the owner would get back to us. It’s been 9 days and despite multiple efforts of contacting him/her (text, email, phone-calls), we have yet to hear back and our account has yet to be refunded for the 2 evenings that we did not stay. We decided to stay at this hotel based upon favorable reviews, but after this horrifying experience, we decided to deep dive and found that reviews were all posted 9 months ago. In addition to the terrible service, noise, lack of AC that kept me an

We loved staying here for our trip to CDMX. I would stay here for the rain shower alone. The property was tidy, breakfast was good, and we booked a spa experience for our anniversary, which was wonderful. I would recommend all my friends who visit CDMX to stay here. We took Ubers around and everything was in close proximity within a $5-10 Uber ride. There is a fan in the room. The only one small complaint I’d have is the pillows, but I am picky about my pillows. My husband and I like pillows to be plump and comfy (like most of us would have in our homes). While there were multiple pillows available on the bed, none were quite comfortable to sleep with. That’s something I find at most hotels, so I can’t fault them for that. I just need to be diligent about taking my own pillow to places. After all, sleep is the most important thing when you’re staying away from home. Other than that, everything else at this hotel was spectacular.