When booking the hotel, we thought we found a gem, and it would've been, if it was not for several things that made our experience negative. The property would have been great, but unfortunately under maintained, as multiple elevators were not operating and were always crowded due to that. Wifi although included in the price, was only working half of the time. The rooms had some cleanliness issues, as we were welcomed with a view of another part of the building littered with cigarette butts. On top of that most of the staff was simply uninterested as everything in the hotel had a 20% service charge tacked on top of it. Even if you wanted to get an already overpriced bottle of water in your room, they would add a 20% service charge to it, when most hotels of this caliber will offer water as complimentary. The best thing about the hotel was the location of the beach. It is a very clean stretch of sand and water. If you plan to not interact with any of the hotel staff, spend minimal time in your guest room, not use the overpriced and uneventful restaurants in the hotel, and only spend your time at the beach - it may work for you. However, otherwise, I would not recommend or use this property again.