La Flora by LuxUrban Reviews

Response from Property: Thank you for taking the time to share your positive experience following your recent stay at La Flora Hotel. We are thrilled to hear that you enjoyed your time with us and that our location and staff contributed to a memorable visit to South Beach. It brings us great joy to hear that Valentine and the rest of our team provided you with friendly and helpful service throughout your stay. We take great pride in delivering exceptional hospitality, and we will be sure to pass along your kind words to our staff. We are delighted that you found our location to be convenient and that you were able to explore South Beach without breaking the bank. Providing affordable accommodations without compromising on quality is important to us, and we are pleased to hear that this resonated with you. Thank you for recommending La Flora Hotel to others seeking to experience South Beach. Your recommendation means the world to us, and we look forward to welcoming you back for another fantastic stay in the future. If you have any further feedback or if there is anything else we can do to enhance your future visits, please do not hesitate to reach out to us directly.

Response from Property: Thank you for sharing your feedback regarding your recent stay at La Flora Hotel. We sincerely apologize for the inconvenience and dissatisfaction you experienced during your time with us. We regret that you encountered issues with the TV remote and that our team was unable to resolve the matter promptly. Providing seamless and comfortable experiences for our guests is our top priority, and we apologize for falling short in this instance. Additionally, we apologize for any interaction with our staff that did not meet your expectations. We strive to provide friendly and attentive service to all our guests, and we regret any lapses in hospitality you may have experienced. We understand the frustration caused by the noise from the nearby laundry room, and we apologize for any disturbance this may have caused during your stay. Your feedback is valuable, and we will explore ways to minimize noise disruptions in the future. We appreciate your feedback as it helps us identify areas for improvement, and we hope to have the opportunity to regain your trust and welcome you back for a more enjoyable experience in the future. If you have any further concerns or if there is anything else we can do to assist you, please do not hesitate to contact us directly.

Response from Property: Dear qianao440, Thank you so much for your fantastic review! We're thrilled to hear that Michael provided such excellent service and made your stay memorable with his helpful advice. It's wonderful to know that you found our rooms comfortable and spacious, and our location convenient for your needs. We truly appreciate your kind words and are delighted that you consider us a gem worth returning to. We'll be here to welcome you back with open arms whenever you're ready! Warm regards,

Response from Property: Dear quamels2023, Thank you so much for your delightful review! We are thrilled to hear about your positive experience, especially with Virginia at the front desk. Your kind words about her kindness, friendliness, and informativeness are truly appreciated. We're proud to have team members like Virginia, and we will be sure to pass on your compliments. It means a lot to us that you enjoyed the location and service. Looking forward to welcoming you back when your travels bring you to the area. If there's anything specific you'd like during your next stay, please feel free to let us know.

Response from Property: It's fantastic to hear about your positive experience! We're thrilled that you found our hotel's location in South Beach convenient and enjoyed the spacious, clean rooms. Mike and the team are dedicated to ensuring a welcoming and helpful experience for every guest, and we're delighted that they were able to assist you throughout your stay. Thank you for your recommendation, and we look forward to welcoming you back for another wonderful experience at La Flora Hotel!