Leonardo Hotel Middlesbrough Reviews

Stayed one night because of the marathon the next day. The staffs were friendly and procedures like Checkin are convenient. Great location, close to the station and hotel. However, the inability of the air conditioner to heat up made the room less comfortable. But I stillI had a good rest here and set a PB in the race the next day, so it was a good stay overall.

It was an ok stay but for us we didn’t realise we booked when the football was on and the away fans had pretty much booked the hotel and to say it was noisy was an understatement. Staff were friendly enough but didn’t ask us if we wanted Breakfast or if we had stayed there before so seemed pretty sub standard and not really that invested in what they were doing. We had planned to use the pool but some local kids sneaked in and used it making it loud and unusable during our stay they were just causing problems and the hotel didn’t act. This is the biggest failing the hotel fails to act we had loud guests door slamming music playing loud football fans going mad till 4am and nothing was done about it. The beds were not that comfy as sadly neither of us had a good nights sleep on top of the noise by others the rooms offered no sound proofing. No air conditioning which is crazy in this day and age and not even a fan in the room, when we asked for one we just got laughed at and told good luck with that by housekeeping. This places lacks staff that care or take pride in their work. The bathroom had no fan so when used steam went everywhere and the water pressure and temperature was terrible it wasn’t overly clean so couldn’t use the bath. Only thing going for this hotel is it’s location but we wouldn’t use it again as the rooms need a lot of TLC and the staff need extra training more so on the communication front. Upon check out we weren’t even asked did we enjoy our stay as we wanted to raise our concerns.

Stayed here for a concert great location to the venue. Quick check in

Excellent - very clean & friendly staff, will be back

I enjoyed my stay.. Great reception

Facilities: New Sanitation: Clean Environment: Good Service: Timely

Two single beds put together are almost like a double bed. There was almost no space outside the bed.

The environment is very good, when you arrive late, there are pizza and McDonald's at the door to eat

Not bad

Very nice hotel helpful friendly staff. Fantastic berakfast very reasonably priced. Will use alway when in area

Nice welcome at reception I think the lady was called Mandy only £5 to park which is very reasonable. Room is clean and tidy with all the amenities.

The hotel was very nice with comfortable beds and staff were lovely. We booked breakfast and loved it. Really nice hotel.

Having stayed here before it never fails to disappoint. Worth paying a little extra for the suite. By my third serving of breakfast I decided the food is very good. The accompanying guest left a lot to be desired but i guess that’s a me problem.

Friendly staff, good facilities, good value. Very convenient for an event we were attending at the Town Hall.