To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.3
Service4.2
Cleanliness4.3
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All reviews(32)
Positive reviews(7)
Reviews with photos/video(2)
Negative reviews(3)
Guest User
Suite With Balcony
Stayed in Nov 2024
Travel with friends
2 review
4.5/5
Great
Posted on Nov 29, 2024
Great location, great apartment,in general it was a fabulous place and I love it..
Jiangmengxuan
Suite With Balcony
Stayed in Dec 2024
Couples
32 review
5.0/5
Outstanding
Posted on Dec 20, 2024
The seat is near the station and is easy to walk. The room is quiet and there is a washing machine. The hotel is very considerate and provides washing powder and clothes drying racks. The kitchen utensils and tableware are provided, as well as basic seasonings. The toilet room environment is clean and has no odor. The hotel building is There is also a traditional market next to it, selling vegetables and fruits. It is a great living environment and the CP value is very high.
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6/9
P.K
Suite with Balcony
Stayed in May 2024
Family
6 review
4.2/5
Very Good
Posted on May 19, 2024
The room is excellent, clean, fully equipped, but you must check in in advance, otherwise it will take a very long time to contact the call center to check in.
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Guest User
Suite With Balcony
Stayed in Sep 2024
Business travelers
1 review
4.5/5
Great
Posted on Sep 14, 2024
The apartment is clean, had everything you need. 10 minutes walk from the metro. The only problem was with hot water in the shower. Which had to be solved by waiting for 20 minutes. And the water still remained cool.
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Guest User
Suite With Balcony
Stayed in Jul 2024
Family
16 review
4.7/5
Amazing
Posted on Aug 4, 2024
The room was clean and comfortable, the location was great, very satisfactory, the only problem was the online check-in, but no link was sent in advance
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Guest User
Suite with Balcony
Stayed in Feb 2024
Family
1 review
1.0/5
Posted on Feb 26, 2024
I made a reservation through Ctrip. When I arrived, I found that it was an unattended apartment. There was only a front desk during fixed times during the day, and there were only security guards and no service staff at other times.
Upon arrival, the front desk told us to check the booking confirmation email, but we did not receive the email when we booked on Ctrip. With the help of a friend who speaks Italian, it took more than an hour to contact all parties to complete the check-in procedure. Without him, as a foreigner, we might not be able to check in at all. Moreover, you cannot check into the room before the specified time, even if the previous resident in the room has left. Your luggage can only be temporarily stored in the underground warehouse. When we came back to pick up our luggage after going out at night, the security guard still couldn't figure out the warehouse key, which delayed us for another half an hour.
After checking in, I found that there was no hot water in the room and I couldn't take a shower. I went down to find the service staff. There was only a security guard who didn't know anything. They asked us to send an email to report for repairs. I didn't take a shower on the first day.
The next morning we received a reply email telling us that someone came to repair it during the day, but we didn't know if it was repaired. After contacting us, we were told that it had been repaired, but when we came back at night there was still no hot water. We had no choice but to ask the neighbor next door and they told us that we had to run the water for more than 5-10 minutes before we could have hot water, but I left it for 40 minutes and there was still no hot water. So we went downstairs to find the service staff, but still only the security guard asked us to send an email to report for repairs. We asked to cancel the room reservation at that time, but there was no feedback, so we didn't take a shower the next day.
We were in Milan for a total of two days and returned home without taking a shower. We were stinking all over, which made the experience of our trip to Milan very poor. Not only was our stay very uncomfortable, but we also wasted a lot of time communicating with the hotel, which wasted our precious time during the trip. time.
This is an apartment hotel that looks good online but is actually very poor, taking advantage of the internet.
We applied for compensation afterwards, but the staff only gave us a small amount of compensation. They also said that they only had this authority, and no matter how we contacted them later, it would be useless.
The operator of this hotel is a liar. It’s hard to imagine that this would happen in a developed country like Italy. The existence of this hotel is to discredit Italy and Milan. Government officials in Milan, Italy, should impose heavy fines on this hotel and revoke its business license. But the reality is that there is no way to complain. This hotel will continue to deceive future generations.
I would like to appeal to everyone not to book this hotel, otherwise you will be deceived to death. Ctrip should mark it as not recommended for booking to prevent it from continuing to deceive Chinese people.
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LimJitaek
Suite with Balcony
Stayed in Feb 2024
Family
6 review
2.2/5
Posted on Feb 22, 2024
I made a reservation through Trip.com, but when I arrived, I found myself in an unmanned Sulf check-in apartment. No one was notified in advance, and when I arrived and looked around, I found out that I needed a booking reference code, so I never received such a code in advance. The phone number displayed does not work. I finally got to the home page and called, and I got a call from Germany. I barely knew the code and was able to get in in three hours. The automation and facilities are good, but you have to turn the water on for ten minutes to get hot water. There’s no one to ask about this, it’s all a struggle
If you're Korean, don't go here. The neighborhood isn't that great.
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Guest User
Suite with Balcony
Stayed in Nov 2023
Couples
13 review
5.0/5
Outstanding
Posted on Nov 19, 2023
Hygiene: clean
Environment: OK
Service: Very good
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Guest User
Stayed in Jul 2024
Family
1.0/5
Posted on Jul 29, 2024
Stay away!!!!! 👎👎👎👎👎👎👎 Air condition is not functioning. Coolest we could get was 30c !!!! (Impossible to sleep in) We tried taking cold showers. But the temp can not be controlled (out of order) We found big lumps of black hair, which suggests that it has not been properly cleaned. At this price level is is possible to find better in Milano
World wonders 探险者
Suite With Balcony
Stayed in Oct 2024
Business travelers
172 review
5.0/5
Outstanding
Posted on Oct 25, 2024
It is really close to center of Milan and has a fully functional room such as kitchen facilities and balcony. Recommended for solo travellers.