To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(115)
Positive reviews(14)
Reviews with photos/video(1)
Negative reviews(1)
Niuniuzhu
Superior Double or Twin Room
Stayed in jul. 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on 17. aug. 2024
The room was very cozy and the toiletries were nice. The front desk attendant would take the guests to the room and ask if they were satisfied. Because I had to catch an early flight and didn't have time to have breakfast, the front desk was very considerate and sent me some cookies.
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Guest User
Superior Double or Twin Room
Stayed in okt. 2024
Business travelers
18 review
4.8/5
Amazing
Posted on 5. nov. 2024
You can walk to Duomo and there is a subway at the door, which is convenient
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Dewengangsongxianggong
Superior Double or Twin Room
Stayed in aug. 2023
Travel with friends
4 review
2.5/5
Posted on 11. nov. 2023
The location of the hotel can be accessed by subway, but there is nothing around and you have to rely on transportation to go out. Before traveling, I checked on Ctrip and external websites that there is no charge for children. As a result, after staying for three nights, an additional 80 euros will be charged per night. The cost for children is that children under 3 years old are very small and must sleep with adults. In the end, if they count as a third person, they must be charged extra. I originally thought it was the unhappiness caused by the different thinking of Italians, but then I went to other places in Italy. In the city, we booked good hotels and there were no such problems. We coordinated this matter with Ctrip. It took 3 days to go back and forth. The international long-distance fee cost 180. Money is not the key issue. The journey was very unpleasant. , there is still a time difference from the working hours of Ctrip customer service, and I have to think about answering calls from time to time and miss them. Anyway, my trip to Milan was very unhappy because of this matter.
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leotiger22
Executive Room
Stayed in sep. 2023
Couples
24 review
3.5/5
Posted on 12. sep. 2023
Because the room booked by Roland & Chateau, the hotel is relatively new and the service is very professional, but the interior decoration is a bit loli, which is not suitable for me. There is a refugee camp next door to the hotel, and there are refugees queuing up from morning to night.
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CarmenMe
Superior Double or Twin Room
Stayed in aug. 2023
Solo travelers
47 review
5.0/5
Outstanding
Posted on 17. sep. 2023
The room was clean and tidy
There is a subway station downstairs
Convenient for traveling
The hotel decoration is classic and unique
Suitable for clocking in
The sloping bedside design and owl 🦉 decoration are quite cute
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Guest User
Executive Room
Stayed in jul. 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on 3. aug. 2024
Great room, great service
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Igor Na
Superior Double or Twin Room
Stayed in sep. 2024
Solo travelers
15 review
4.2/5
Very Good
Posted on 18. okt. 2024
Everything is fine
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Guest User
Superior Double or Twin Room
Stayed in jul. 2023
Family
13 review
4.2/5
Very Good
Posted on 13. jul. 2023
Except that there is no window, everything else is good, and the location is very convenient