When traveling through Italy, we stopped in Milan at the Street Hotel Milan. The location is amazing, downtown near the Cathedral and the Castle. First of hall, the Hotel is really small. I cannot define it “Hotel”, as it has only 9 rooms. I would have expected the rooms to be better furnished and equipped: wonderful design, but very little comfort. Overall, the hotel is very good. However, the sound proofing in the rooms is very poor. The walls were so thin that I could hear the next room walking around, opening doors and watching television. Noise from the hallways is also an issue. It was not an impressive or memorable stay at this Hotel in Milano. The customer service was also lacking as we connected with the front desk staff many times and throughout my interactions only staff person was actually nice and helpful while the others barely did their job and barely provided any support. I would suggest the management to take more care of the guests, considering the very high rates (terrible value for money).