Hotel Venini

Service is very good

#positive #I was happy with the Convenience of Transport; #好看# Satisfied with the convenience of transportation

Lite enkelt og stille hotell ca. 20 minutters gange fra jernbanestasjonen. Trikk 1 stopper rett utenfor og tar deg til stasjonen eller til sentrum. Vi hadde en trivelig natt her med to rom. Ett av dem hadde en liten veranda ut mot bakgaten.

If you are looking for a hotel only to sleep there ok Do not expect more Decent layout except the shower which is very small and is not practical On the other hand the lady is not at all friendly unlike a little gentleman Breakfast ok but nothing crazy either Open 24/7

The staff is very kind, helpful and courteous. Good rooms. Good breakfast. Close to the metro and the station. Spotless rooms. You can watch the TV in the hall. Nearby restaurants of any kind. I recommend it for families and children

The worst hotel experience among the many places visited. I am calling looking for a room for disabled people compliant with regulations, with access to the hotel without architectural barriers and covered parking. They guarantee me what I request both in writing and orally, first an employee, then confirmed by the owner. Arrival: outdoor parking in an area inaccessible to wheelchairs (trolleybus tracks and slippery pavement), access is with steps, the owner begins "but why can't you take a step?"... let's start well, I move with prosthetics and crutches and wheelchairs, ... as if you couldn't see it. Annoyed, he takes out a platform after trying to save himself the effort. I arrive at the room of a clean but very old, poorly maintained hotel, it seems to be in a one star hotel even though it has three. The room is minimal, not even a mini fridge or a telephone for any emergency or need. The bathroom passed off as unusable for disabled people, no hand shower on the toilet, flush shower tray without the seat... but we know that those in wheelchairs can shower while standing.... The shower siphon is high and unreachable from a sitting position, while the wall-mounted phone is placed so high that it is difficult to reach even standing. I highlight the critical issues and in response they tell me that this is how they did it and what does he know. Access to the bathroom is not possible due to the limited space created by the bed which is close to the door. This fortunately can be resolved by moving the furniture in the room. Luckily I only booked one night because I couldn't even take a shower or wash my hair to avoid risking a disastrous fall. The mirror in the room is placed high up and in the bathroom the ones compliant with standards, it's also a shame that this place is high up and unreachable when sitting. I get up for breakfast and arrive in front of the room which is also inaccessible with a step without a ramp. As if I were a sack of potatoes the owner makes me get off without listening to the instructions to do it correctly with consequent backlash. When I arrive, breakfast is practically over; contrary to what was indicated on the telephone that they had guaranteed breakfast until 11am as it was January 1st, they were closing at 10am. Poor quality of breakfast leftovers. To leave the breakfast room they lifted me up in a rough way, with further stress on my back. After paying the modest sum of €196 for a poor hotel with shameful service and disrespectful owners who treated you like a puppet to be lifted at worst I go towards the exit and again the owner tries not to put the platform and throw me down from the step without attention to my safety and health. I specify that fortunately I have a good level of autonomy but they put me in the position of not being able to self-manage by treating me like the poor handicapped girl and passing the responsibility for the problems onto their employee, like

It is a small hotel, run by a family. It is 1.5 kilometers from the Central Station and five blocks from the Metro station. The rooms are large and basic, but clean. They have a refrigerator and a safe. The Wi-Fi does not work at all well, the signal reaches all areas. It offers complimentary, basic breakfast, with juices (from a box), cold cuts, pastries and infusions (the coffee is very delicious)