Guest User
February 18, 2022
I have stayed several times in this Guest House. The location is quite convenient, but I would say that this is the only good thing. Externally the structure is a bit old and there are two flights of stairs to get to the reception, which is quite inconvenient if you have luggage. The room (single with a queen size bed) is small and nothing special, but passable; the wifi works quite well. The sore point is the manners of the boy at the reception, often hasty bordering on rudeness… in any case, I have always given up given the convenience of the location. but the thing that really pissed me off was a phone argument. When I called to communicate the time of arrival, the guy at the reception in a rather rude tone told me that he had called me several times without receiving an answer to inform me that he had moved my reservation to another facility near the station, in progress Buenos Aires. After checking the phone call log, I point out that I have not received any and that moving around was a problem for me, given the ways and given that the structure was not exactly very close. to which the person warms up and begins to treat me really badly, claiming that my phone had problems and insinuating that I wasn't sincere about not having received calls… In the end I preferred to cancel the reservation! Better to give my money to people who treat customers with more kindness and respect, because there is a way and a way. If you are not able to deal with people, better change jobs!
Original TextTranslation provided by Google