So my son and I originally made a reservation for the 12/13th of April night, we arrived from Venice to Milan, confident that we would start making the reservation for that evening and we found that according to them that is, the hotel was for the 28th /29 April. We started calling the hotel to resolve it, in the hotel they said they had no availability for that evening but in Booking there were rooms available so it was clear that they didn't want to resolve the problem they had created for us. It must also be clarified that my son and I left for Madrid on April 19th and then continued the trip abroad to return to Italy on May 8th, it was impossible that I had made a reservation for April 28/29th when we are abroad, I strongly recommend that you make sure that the dates of your reservation are not changed without anyone's authorization, at least as far as I'm concerned they didn't ask or inform me anything.
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