Courtyard Erie Ambassador Conference Center

The room was nice and the workers were also nice. However, they claimed my reservation was cancelled when we arrived. Luckily they had a room and were able to reinstate it but I have no idea how this happened. Also, Housekeeping never came until I asked them to come.

We loved it!

Nice property convenient to shopping and interstate. At check-in they did not recognize the added breakfast option that I booked through *******, but the problem was corrected quickly when I showed them the reservation details on the ******* app. They stated that this was a common problem when booking through a third party.

I have stayed @this hotel numerous times. In 2019 the manager was so kind in placing me in a quiet room as I was traveling to Ithaca since my mother passed away unexpectedly. My latest stay was a complete aberration——I was placed in a very noisy room (AC unit was so loud) but the real culprit was the road paving going on until midnight outside. I asked at the front desk to be moved since I couldn’t get to sleep. I was told that there were only 2 rooms available and they were on this same side of building facing the highway. When I asked to speak w/manager I was told she was not available nor would she be in the morning. Really unbelievable as a long time Bonvoy member….smh….

Strong cigarette smoke seeping through the room for the entire time. Especially at night time. When I tried to call downstairs to the front no one ever answered.

Nice place to stay at a reasonable price.

The front desk staff were very professional and welcoming. They should be commended for their lway with people, as it seems they take pride in their job and enjoy being here. The room itself is also lovely, and perfectly quiet.

Accessible room bathroom vanity not accessible.No hot water for shower. Music played in hallway during the night,loud and noisy

Great hotel and great stay