Guest User
April 20, 2024
The shuttle staff was very friendly and it was a good start to the day. The hot spring overlooking the sea was also nice. However, the facilities were old and the carpets in the hallways were stained... The yukata smelt bad. The food was also delicious... I felt it was below the price for a ryokan with such a name. The main reason for the low rating was dissatisfaction with the service of the elderly person at the front desk. Maybe he was in a higher position? Even though there were customers, the young staff were chatting away at the front desk, and he joined in the conversation without paying any attention... I thought that this was where the lack of true hospitality came from. However, the service of the shuttle staff on the way back left me in a good mood.
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