Guest User
May 20, 2024
The service of this hotel is really bad. I sent a message to the store in advance saying that I had to catch the Shinkansen in the morning. The hotel replied to me: We will try our best to arrange it when we arrive. After checking in, I told the front desk about this again. The front desk replied that there would be packed bread and coffee on the designated table at 6 am, and I could pick it up myself. Well, I went to the designated table before leaving in the morning, but there was no packed breakfast. I asked the front desk, and the waiter replied: In order to maintain hygiene, you are not allowed to take it outside to eat. I... I am speechless. You replied that you will try your best to arrange it when you arrive, but there is no follow-up service?
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