Holiday Inn Express & Suites Toronto Airport West Guest Reviews
4/5
Very Good
117 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities3.8
Service3.9
Cleanliness4.1
Filter by:
Sort by:
All reviews(117)
Positive reviews(15)
Reviews with photos/video(4)
Awesome stay(2)
Negative reviews(2)
Lennart
One Bedroom Suite
Stayed in Dec 2023
Business travelers
21 review
3.7/5
Posted on Dec 15, 2023
A little worn but big rooms and very comfy bed and pillows.
Poor breakfast with nothing healthy. Everything had added sugar. Utensils are useless, can’t ever add cream cheese to the bagel without the knife breaking.
Noisy location
Guest User
Queen Room
Stayed in May 2023
Couples
1 review
2.7/5
Posted on May 6, 2023
The pool is closed for maintenance, there is no hot tub. There's no water bottles. Luckily the shower has decent pressure, there is supposed to be a free breakfast and shuttle service... But we were hoping for a hot tub and pool. The room smells musty like chlorine/bleach or a very dirty and old steam cleaner. IHG rewards says 2pm checkout but the staff said latest checkout is noon because you used a third party site.
Anonymous User
One Bedroom Suite
Stayed in Aug 2023
Family
17 review
4.0/5
Very Good
Posted on Sep 17, 2023
The hotel is located at a convenient area: close to airport and Mississauga city centre. This hotel is very suitable for those who are looking for a place to stay near the airport as it also provides free shuttle to the airport. Breakfast is okay.
Jonney
Hear Accessible Queen Room with Shower
Stayed in Apr 2023
Business travelers
6 review
5.0/5
Outstanding
Posted on Apr 25, 2023
The hotel is slightly older than the one near dixie road, so did the bed. Good thing is the breakfast (ordinary stuff), which saved time to find food before rushing out in morning.
Guest User
Two Queen Room
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 8, 2024
Everything good.
Anonymous User
Standard king Room
Stayed in Feb 2023
Travel with friends
8 review
5.0/5
Outstanding
Posted on Feb 16, 2023
I enjoy my stay at this hotel!evrything is going well..il definitely back..
Guest User
Two Queen Room
Stayed in Apr 2023
Couples
4 review
4.7/5
Amazing
Posted on Apr 18, 2023
Easy to go to the airport with the shuttle service
UmohJuliet
Two Queen Room
Stayed in Oct 2022
Business travelers
6 review
3.0/5
Posted on Oct 22, 2022
The room was not worth the money. Very cramped ,staff not heloful
Guest User
Two Queen Room
Stayed in Jun 2022
Family
1 review
5.0/5
Outstanding
Posted on Aug 23, 2022
it was a great place to stay for our family!
Guest User
Two Queen Room
Stayed in Dec 2024
Business travelers
8 review
4.6/5
Great
Posted on Dec 19, 2024
The room is good, but the air conditioner is not good enough. The breakfast is good, and there are many Chinese restaurants nearby, which is very convenient. I will stay here again next time. It is also convenient to travel. You can go out to 404.
Original TextTranslated by Google
Rumengrensheng
Two Queen Room
Stayed in Mar 2023
Family
16 review
2.0/5
Posted on Mar 30, 2023
The facilities are old and the rooms are not soundproof. You can hear coughing from the next door clearly. There is a door to pass through the two rooms. In winter, the air conditioner is turned on, the wind is noisy, and the rain is not hot. The attitude of the shuttle bus driver is quite scary. There are very few breakfast items, the reception attitude in the middle of the night is not good, and the staff during the day are very good.
Original TextTranslated by Google
SOSHELP
Two Queen Room
Stayed in Nov 2022
Solo travelers
13 review
3.2/5
Posted on Nov 28, 2022
The swimming pool is closed, along with the swimming pool shower room, the ice machine on the first floor cannot be used, water and food are charged, but there is a water dispenser in the gym, but I don’t know if there is filtration, there is a paid laundry room and free shuttle bus (tipping is not mandatory), mainly The hotel was chosen because the parking was 15 knives a day. There is nothing to eat nearby, and if you don’t have a car, you can only order takeaway or eat food from the hotel’s microwave oven. Every room has a microwave oven and an empty refrigerator, and then there are no slippers (it seems that there is no hotel in America that has disposable slippers). The hotel only has nighttime 7-9 provide breakfast. The driver has a strong Indian accent. T3 picks up the hotel at pillar 39, and there is another holiday inn car at No. 970 on No. 41. Don’t make a mistake. The driver will come after calling. It took half an hour to arrive. This one is 5599 ambler. The shuttle bus to the airport needs to be booked in advance, every 20 minutes, about 6-10 people, there are two yellow lights on the bus, one engine, and one is forgotten.
Original TextTranslated by Google
6/8
Guest User
Two Queen Room
Stayed in Mar 2023
Business travelers
2 review
4.0/5
Very Good
Posted on Mar 6, 2023
Hygiene is good! The breakfast is very rich, close to the airport, and the hotel also has cars for rent. It's a great hotel!
Original TextTranslated by Google
Dr.Shumei
Standard Room
Stayed in Jun 2022
Couples
64 review
4.0/5
Very Good
Posted on Jun 16, 2022
Stayed for more than ten days, except for not cleaning every day, everything else is excellent! Breakfast, free parking, barrier-free rooms, airport bus connections, washing and drying clothes.