Only stayed here for 2 nights but glad it wasn’t more. We checked in after lunch and asked if we could upgrade the room to a room with separate lounge as our son was a bit ill and needed his own space to sleep, the hotel had this available but it would be double the price we paid, could have just booked 2 separate bedrooms for that much so we declined. On checking in we also advised we had to leave early on the Friday morning but were told that cold food would be available to us which we were happy for, on check out at 5:30am the restaurant was locked up tight and pitch black and the night porter knew nothing of us departing early so we had no breakfast, we then had breakfast at Subway at the airport which set us back €50. 🤯 After unpacking we decided to get a snack as we hadn’t had lunch but to our shock there was no food available anywhere except some crisps on a plate at the bar which is also the bar/cafeteria according to signs, this is a 4 star all inclusive hotel and even though we were half board you would expect them to have food available outside of breakfast, lunch and dinner. Dinner wasn’t available until 7:30 and by now we were all hungry so decided to venture out to find a bar or supermarket, everything close by was all closed so we asked reception if they knew where we could get food and after their suggestions which we had already tried they just said they don’t know then. We then had to trek 45 minutes to a supermarket to get food and bought enough for the next day too. The hotel bar does’t cater for toddlers and could only offer orange juice or fizzy drinks, thankfully we bought apple juice from the supermarket. The bedroom was quite basic and dated with no tea or coffee making facilities, the bathroom was grubby around the shower seals and taps and very tired looking. On our first night there was a flamenco show that started at 9:30pm until 11:15pm, way too late for our son who was already asleep when it started, the music was then so loud it kept us awake until it finished, thankfully nothing too loud the second night. This is definitely not a 4 star hotel and 100% never ever stay here again.
Very Good
42 Reviews