Gloriana Hotel

Amazing people and friendly staff

Room was clean but in need of serious renovation.

I arrived at the property and was told that our reservation was not sent to the property by ******* and was told to leave the property for two hours until they straighten things out. TV did not work. The toilet did not flush. There was a gap in the balcony door, where the handle was torn out. The bathroom door did not close.. there was no hot water in the bathroom sink. Etc. etc..

The common areas are dark and dingy. The door on the room has a simple lock with no dead bolt or chain, while the Small TV is in cased in rebarb. So they have extreme security for their TV, but nothing for your belongs. It’s unbearably noisy. Street noise out of the sliding door and lounge music blaring from the courtyard. They did not receive my reservations from Orbitz and told me that they dont use Orbits for booking even though I showed them the email. So I was exhausted and tired, so they told me to cancel the two day reservation that I had and pay for a single night. So far no refund. They told me they couldnt do it and to talk to Orbitz. So far. no refund. Besides no safe in the room, I rented a safety deposit box for $5, but it was 3 inches wide, too small to hold my Ipad and other valuables. The lobby shuts down at 10:30, so there is no drinkable water in the room or lobby at that time. Not the best.

I was so disappointed , the room was not properly clean, there was a couple that stayed in the room before me, their slippers were still there, seems like they were on their moon. There was hair in the bathroom sink. Just disgusting, room need a lot of work . Window curtains need to wash. May I truly believe that they should inspect the room before putting anyone in there. experience was not good.

I expected clean usable towels. The towels are thread bare. The sheets were dingy. I used one use sheets to cover the bed. They really need to invest in new linen and towels.

Horrific! Do not go to Hotel Glorina. I wish i can rate this hotel less than Zero. We missed our flight and the air Canada rep called Hotel Gloriana to try to get us a room. The outside looked really bad but my friends and I decided to give it a try. They showed us a room in the lobby and said all the rooms are the same. I was skeptical, but my friends convinced me that we were only staying for 5 hours. The bellman took our suitcases to our room and left. I an still think , this was a horror movie. The towels are old and dirty, the blankets are so worned out and dirty. The faucet didn't work. They have not replaced anything in the rooms since the seventies. The rooms have roaches and mice. I stayed up with my feet on the suitcase because I refused to open my luggage. Could not shower because the roaches were plentiful. I'm scared for life. The owner is rude and doesn't care. Please be aware of this Horrific Hotel.

Hotel Gloriana is a friendly hotel. Ms Gloriana and her staff were very friendly.