Holiday Inn Express Hotels in Monterrey

The hotel is located just two streets from Cintermex and Fundora Park. I think it is one of the best options if you need to go to these places, not only for the neighborhood, but also for what is the new hotel, because it is located in a square that is still in construction. The hotel is very comfortable and the staff are very friendly, they are following appropriate health measures and the cleaning of all facilities is very good. I recommend it and would be my first option in the next trip to Monterrey.

The hotel itself is very nice. Pretty, clean, and kept well. The rooms as well, Were great; simple yet clean, comfortable, with great views and comfy beds. Even the bathroom was pretty. When you check in, they give you these vouchers for you and whoever is staying with youfor breakfast. So, if you forget it, lose it or just simply don't have it, you can't eat. Breakfast was pretty decent though, a combination of a continental and Mexican breakfast. Plus, staff in the dinning room were very nice and helpful and that is always appreciated, especially early in the morning. Wish their front desk was the same. Their parking is a bit strange in my opinion since they don't have one on site and instead you have to park in a shopping centers garage. I tried to get help from one of their front desk personnel and the look of annoyance on this guys face just irked me, especially since I approached him as polite as possible. At one point, he laughed at us when we told him the instructions he was giving were not making sense. In the end, I assumed he felt us being annoyed and just took a deep breath and drew us a map but even while doing so, was condescending with his tone. Not the best experience. There is a shopping center next to the hotel with stores, restaurants and coffee shops but for the most part, you'll need a car to go elsewhere since there was nothing else nearby. Again, beautiful hotel but not the nicest front desk reception at any point in the day.

Our stay was pleasant. We only had one problem when we arrived, because in the Trip.com advertisement, the room we booked included a minibar, microwave and dining room, but when we arrived at the room, it was very simple, without any of the three, they told us That is not included, they want us to pay extra for these services. In the end, they agreed to bring the minibar and microwave to the room without paying extra, and it is best to clearly indicate what is included when booking. The breakfast is not very rich, but overall we stayed very well.

I choose this hotel since we had an early flight the next morning. The rental car company is also down the road. Check in was very smooth and only our passports were required for ID. The hotel itself is very clean and comfortable. I’ll stay here again if I need to. I would also recommend it to friends and family .

I loved the service, the amenities, and the facilities. I could not take my breakfast because of time and personal activities. anyways I enjoyed my stay in that hotel. furthermore, I like the idea of having coffee since 3 a.m.