The hotel has a lot to offer, from comfortable rooms with sizable patios/balconies to a large restaurant offering complimentary breakfast and a large dinner menu. The hotel is also in a convenient location for accessing various highlights around the Monteverde area, including hiking spots as well as stores and restaurants. The staff at the hotel was very friendly and helpful. From the front desk to the restaurant to all the staff that we interacted with, everyone was nice and wanted to enhance our experience. The hotel grounds were another highlight. If you stay here, definitely walk around their different trails. My wife and I saw two different types of toucans on different days, as well as other birds and wildlife while walking around the grounds.